Client Representative
Full-time
Petology Emergency Animal Hospital Inc.
Job Description
The Client Representative serves as the primary frontline ambassador of the hospital.
Responsible for delivering exceptional customer service, multi-channel client inquiries (Phone, FB, Viber, IG, Email), frontline patient intake and triage sorting (Infectious vs. Non-Infectious), managing Kreloses VMS records and doctors' daily charting compliance, tracking inquiry conversion rates, and promoting hospital promotions and services.
Vacancy posted 11 hours ago
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