Scheduler Workforce Scheduler
25000 - 27000 PhpFull-time
Gratitude Inc
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati,
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: ,(1) Alphaland
***Note: Former Teleperformance employees are not eligible for rehire—whether directly or through a third party.***
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Vacancy posted 1 day ago
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