CSR - Spanish Bilingual in Manila. Salary upto 90K-100K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
- Resolve inquiries and issues efficiently while maintaining a high level of customer satisfaction.
- Document all customer interactions and feedback in the CRM system accurately.
- Collaborate with team members and other departments to enhance service delivery and problem resolution.
- Upsell products and services when appropriate to meet client needs.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 3–5 years of experience in customer service.
- Skills and Competencies: Fluent in Spanish and English, excellent communication skills.
- Responsibilities and Duties: Strong problem-solving abilities and attention to detail.
- Qualities and Traits: Positive attitude, patience, and ability to handle difficult situations calmly.
- Working Conditions: Ability to work in a fast-paced environment and manage time effectively.
Vacancy posted 14 hours ago
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