Customer Experience Specialist
Full-time
Asia PeopleWorks, Inc.
- Confers with the customers by telephone, email, in person in order to provide information about products and services.
- Keep records of customers interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
- Ensures that appropriate responses were made to resolve customers' problem.
- Refers customer's concerns to designated departments for resolution and processing.
- Provides feedback and reply to customers' concern and request.
- Graduate of any 4-year Business course or any related coursed
- With active listening skills, problem solving skills, customer service
- Written and Oral Communication Skills
QUALIFICATIONS:
Vacancy posted 20 days ago
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