Search Results: 669 vacancies
...A workforce management manager is responsible for optimizing staff productivity and performance. This involves, (1) forecasting staffing needs, (2) optimizing schedules, (3) monitoring and analyzing data to improve efficiency. They often collaborate with HR and operational...
Dynata
Davao City
2 days ago
...succeed.
Job Description
We are looking for experienced Shifting Care Coordinators to manage all aspects of the schedule for clients & caregivers. The ideal candidate will be responsive and flexible ready to address caregiver concerns promptly and...
Experienced Recruitment Manager | Building Exceptional Teams for Success | Connecting Talent with Opportunity | Let's Elevate Your Career!
This role will be managing real time management and reports.
Responsibilities
Real Time Management
Agent Activity and performance...
Choice Home Warranty, Inc.
Davao City
3 days ago
...Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while... ...of management, as needed.
Co-Leads workforce forecasting, scheduling, and load balancing for call activities at site, optimizing...
...Develop and implement workforce management strategies to optimize resource utilization and ensure service level agreements (SLAs) are met.
Lead a team responsible for forecasting, scheduling, real-time monitoring, and reporting across multiple client accounts.
Analyze...
OfficePartners, 360 Inc.
Davao City
4 days ago
...or related field or equivalent experience, and
~10+ years of Workforce Management experience
~5+ years of Supervisory/ Management... ...experience
~ Working knowledge of Blue Pumpkin, IEX, Aspect or other scheduling software
~ Forecasting, Scheduling and Intraday management...
...Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while... ...of management, as needed. Co-Leads workforce forecasting, scheduling, and load balancing for call activities at site, optimizing service...
...The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally... ...exceed SLAs through smart and effective planning, forecasting, scheduling and real time practices.
Responsibilities:
Responsible...
IBEX Global Solutions
Davao City
4 days ago
Job Title: 2024 Workforce Management GVPAL
Job Description
Location:
PHL Mandaluyong City - Megamall
Language Requirements:
Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant...
...Recruitment Specialist IIHiring for both Advisor and Non-Advisor Roles
The Workforce Senior Manager develop process maps, scorecard and performance management plans to drive a structured approach to managing the team. Participate in meetings and initiatives that sit...
Concentrix
Davao City
5 days ago
...Overview
Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while keeping overtime costs to a minimum and Creates policies and procedures to standardize specific Workforce management functions...
...: Hybrid Office and WFH
Work Category: Full Time
Work Schedule: Monday to Friday
At least 5 years experience as a manager... ...Process Outsourcing (BPO) industry.
More than 2 experience in workforce management analysis and reporting.
Hands-on experience in...
Circa Logica Group
Davao Region
3 days ago
Job Description
- Develop and implement workforce management strategies to optimize resource utilization and ensure service level agreements... ...(SLAs) are met.
- Lead a team responsible for forecasting, scheduling, real-time monitoring, and reporting across multiple client...
Job Title:
Workforce Management -Luzon - Dev - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30-08:00
This role will be managing real time management and reports.
Task and Responsibilities:
Real Time Management
Queue Management
Agent Activity and performance management
Break Management
Reports
Interval reports
Performance reports
Attendance reports...
...Sr Manager for Workforce and Reports Analytics
We are seeking a highly skilled and experienced Senior Manager of Workforce Management... ...processes and changes.
Audit forecast models and schedules prepared by Work Force Management (WFM) team, identify gaps, and...
Focusinc Group Corp
Davao City
3 days ago
Job Title:
Workforce Management -Luzon - Tonichi - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30 If you are a California resident, by submitting your information, you acknowledge that you have read...
Job Title: 2024 RCX Support and Leadership Workforce Management
Job Description
The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for...
...Company Description OP360, founded in 2006, is a global workforce solutions provider for medium-sized and large Fortune 500 companies. They provide 24/7/365 omnichannel experience services and solutions in various areas including call center customer service, technology...
15000 Php
Qualifications:
• At least 18 years old and above
• Must have at least 3 months of BPO/Call Center experience or related experience in recruitment
• Must have Excellent communication skills
• Amenable to work on site
• Highly trainable
Talent Outsourcing Channel Solutions
Davao City
a month ago
