Search Results: 4 vacancies
Job Description
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting...
...Stay up to date on releases and new release client communication;
Provide scheduled and on-call assistance for nights, weekends and holidays on a rotational basis.
Qualifications:
Bachelor’s degree preferred and two years’ experience as a Technical...
....
· Automate manual processes where applicable.
· May be required to work occasionally outside of normal shift hours and/or weekends.
· Deploying and updating in-house applications and services for new and existing customers.
· Required to have a quiet location...
...- Analytical and problem solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays
Process:
Screening
Validation
Invite onsite for the completion of the application
1. Initial Interview...
