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- ...work environment enhancements. Budgeting & Reporting · Develop and manage the annual facilities budget, including maintenance, utilities, and capital expenditures. · Track expenses and prepare reports on facility conditions, asset management, and operational...
- ...financial modeling, forecasting tools, ERP systems (SAP, Oracle, Workday). Deep understanding of BPO operational metrics (AHT, utilization, seat capacity, productivity, FTE costing). Leadership Competencies Strategic thinker with excellent business acumen....