Search Results: 2 vacancies
...requirements and customize performance reports to meet needs. Provide contact center employees with training and support on how to utilize scorecards and performance management tools effectively. Continuously monitor the efficacy of performance metrics and propose modifications...
...efficiently manages coverage planning, organizing documents, prospecting new customers, merchandising and promotions, and maximizes utilization of the SDO’s tools of trade to maximize productivity and achieve exceptional results.
To succeed and grow in this role, you...