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Search Results: 4 vacancies
- ...incident response playbooks and workflows in partnership with engineering and platform leads. Identify and flag recurring incident types or bottlenecks for deeper analysis. Act as a subject matter resource for process improvement initiatives across Platform...
- ...gracefully and with an open mind ~ Intermediate understanding of common Customer Experience best practices ~ Customer orientation and ability to adapt/respond to different types of characters Benefits Work From Home Training & Development...
- ...Ability to accept feedback gracefully and with an open mind Customer orientation and ability to adapt/respond to different types of characters Experience working with support tools like Intercom, Zendesk or similar SaaS platforms. Strong troubleshooting...
- ...Intermediate understanding of common Customer Experience best practices. ~ Customer orientation and ability to adapt/respond to different types of characters. Benefits Private Health Insurance Paid Time Off Work From Home Training & Development...