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- ...Job Summary The Senior Training Manager is a strategic and operational leader responsible for overseeing the end-to-end training function across one or multiple programs, sites, or clients. This role manages the operational and fiscal performance of the training organization...
- ...awards, referral programs, company events Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture Vibrant City Location: Work in BGC (PH Night Shift!) YOUR IMPACT STARTS HERE Training Delivery...
- ...professionals with opportunities that drive innovation and operational excellence for global clients. We are hiring for the position of Training Specialist - Credit Card Operations (Fraud, Disputes & Collections) About the Role: We are seeking a Training Specialist -...
- ...energy generation and storage to its applications, BYD is dedicated to providing zero-emission energy solutions. As the Head of Training, you will be responsible for leading national training for Sales & Aftersales with a sharp focus on performance, customer...
- ...responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the training programs within an account to ensure high level...
- ...teams for TELUS International within the accounts that he/she supports. Responsible for the design, development, and delivery of training and quality programs for customer service representatives, to ensure high level of customer experience and client policy adherence...
- ...Position Title: Training Assistant Manager Account / Category / Campaign: Training Status: Active Urgency: Very Urgent Location: EDSA Work Setup & Shift: Onsite | Shifting Schedule Salary: Up to PHP 55,000-65000 (package Role Overview The...
- ...Summary The Trainer / Senior Trainer – Credit Card Operations is responsible for designing, delivering, and evaluating high-impact training programs across Customer Service, Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management. This...
- ...and measure the impact of new or improved processes rolled out to ensure achievement of desired outcomes. Coordinate creation of training materials, e-learning modules, and job aids across BPO partners Foster interactive and engaging learning experience to promote...
- ...Taguig) Shift: Shifting Schedules Requirements: MUST BE a graduate of any 4-year course. At least 2 years of training experience in BPO/shared services industry (4 years total BPO experience) Preferably with background or knowledge in Tech Support...
- ...partners, distributors, and service providers to ensure nationwide reach and consistent customer experience. Position: Retail Training Executive Location: Taguig City Work Setup: Onsite Schedule: Monday-Friday Salary: Negotiable Benefits: ✨ Government Mandated...
- ...Support is an advantage Amenable to work in shifting schedules Amenable to work onsite JOB RESPONSIBILITIES: Identify training needs accurately and develop appropriate learning solutions. Provide ongoing floor support to reinforce learning and enhance...
- ...elevating the customer experience by bridging the gap between operational performance and continuous learning through data-driven training and quality insights. About The Role As the Sr. Supervisor for Quality, Training, and Content, you will lead the end-to-end...
- ...stakeholders. The role also supports the coordination implementation and facilitation of AECOM Safety Health and Environment (SH&E) training and development programs and helpdesk management. Moreover the role provides assistance on Learning Management System (LMS)...
- ...course (Bachelor's) > At least 2 years of experience as a trainer in the BPO/shared services industry > Experience with creating training demos > Preferably with background or knowledge in Tech Support > Excellent English communication skill Benefits Offered: >...
- Join Our Family & Thrive! Up to ₱40K + Unbeatable Benefits Await! Imagine a job where you're valued, supported, and rewarded. That's what we offer! Get hired quickly with a simple phone interview and enjoy a fantastic salary of up to ₱28,000 per month, plus benefits ...
- Create and execute social media strategies that align with company objectives. Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. Work closely with marketing and operations teams to develop promotional campaigns. Manage social media escalations...
- Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special...
- Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as damaged...
- Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities or enhancements...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts to ensure logistics operations align with customer needs and...
- Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates, new features, and best practices to deliver knowledgeable...
- Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and company guidelines...
- ...for internal and external stakeholders. Overall Purpose of The Job Administrative support and documentary control within the training department. Overall support for the department objectives and functions. Key Responsibilities And Tasks Responsible for...
- Training Specialist plays a pivotal role in shaping the skills and expertise of our workforce. In this full-time position based in Taguig City, Metro Manila, you will design and deliver impactful training programs that drive professional development and enhance the capabilities...
- ...Philippines! The EXCLUSIVE distributor of Foton trucks, Chery, Lynk & Co, Baic Auto and Radar EV Pick-up here in the Philippines needs a Training Administrator ! This position is responsible for managing the administrative and logistical functions of the technical training...
- ...Job Title: Director, Training & Quality Job Description Candidate Profile Bachelor's Degree in related field from a four-year college or university with 12+ Years of Experience (with 4-6 years of Progressive Mgmt Experience) preferred Advanced ability...
- ...Conduct online 1-on-1 and batch trainings with clients Assist in onboarding new UTAK clients Deliver in-depth training on product usage, emphasizing key features, perks, and benefits Apply problem-solving skills to address client needs, creating effective workarounds...
- ...means speed or swiftness in Filipino. Discover more about us here: Position Overview: We are seeking a highly motivated Training Officer to join our dynamic Collections Training team. The ideal candidate must possess strong analytical skills to assess...
- ...and meet deadlines in an atmosphere of multiple projects and shifting priorities. Job Description Direct guide and monitor training in allocated processes and ensure that training deliverables (monitoring, feedback, production, reporting) targets are met....
