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- ...Work Setup: Hybrid (MOA Pasay) Work Schedule: Mid Shift Requirements: ~2 years of experiencing in Training BPO ~ Good communication skills ~ Basic knowledge of MS Office MS Excel Power Point Word Doc Outlook ~ Responsible for Support for current New...
- ...operational and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex...
- ...operational and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex...
- ...We are seeking a highly organized and results-driven Accounting Supervisor to oversee daily accounting operations, ensure accuracy in financial records, and manage a small team. The role will focus on bank-related transactions, cash flow management, and timely financial...
- ...seafarers in various geographical areas. ~ Working knowledge of applicable flag state/port state regulations related to seafarers training, licenses and certifications. ~ Ability to read/write English in order to understand/interpret written procedures and emails....
- ...Ensure compliance with travel policies, marine fare rules, and client service level agreements. Support in staff scheduling, training, and performance management. Act as an escalation point for complex bookings, client concerns, and operational issues. Maintain...
- ...sales targets, implement sales programs and strategies to meet targets upon the approval of the Retail Sales Manager. • Conduct training and motivate store personnel towards the attainment of sales targets. • Maintain store expenses within the budget and minimize cost...
- Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow...
- ...Help customers comprehend the terms and conditions of financial products and services. Forward complex or unresolved concerns to the relevant department or supervisor when needed. Achieve or surpass sales goals and performance benchmarks established by the company.
- Position Summary: - The Operations Supervisor oversees daily operational activities, ensuring smooth and efficient functioning of the... ...- Monitor team performance, provide feedback, coaching, and training as necessary. - Generate and analyze operational reports to identify...
- The Sales Admin Officer is responsible for ensuring smooth day-to-day administrative operations of the training center, coordinating training activities, managing participant records, and providing support to clients and vendors. Duties and Responsibilities: 1. Administrative...
- Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative...
- Knowledge of company products and services, policies and procedures. Skills in operating equipment, such as personal computers, software, and IT systems. Skill in oral and written communication. Ability to organize multiple work assignments and establish priorities. ...
- o Lead by example to her subordinates by providing excellent customer service by offering product information, recommendations and answers to customer queries. o Leads in maintaining and growing the clientele base through excellent customer service, active engagement...
- Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...
- ...bank reconciliation, accounts payable/receivable, and general ledger. >Prepare forecast revenues and budget reports. >Appoint and train new accounting employees. >Prepare monthly and annual accounting reports. >Carry out the annual audit by giving information and answers...
- Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address ...
- Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special...
- ...Job Description Summary The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental...
- ...for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and... ...delivery of given tasks. Coordinates with other Learning Services Supervisors (LS Supervisor) in the reservation and allocation of training...
- ...Job Summary: We are looking for a dynamic and experienced Training Lead to oversee the design, delivery, and evaluation of training programs across BPO accounts. The Training Lead will ensure that new hires and existing employees are equipped with the skills and knowledge...
- ...and comments with follow-up and feedback to the Communication Supervisor. • Make sure all customer requests and queries are responded... ...accordance with legal and hotel guidelines and identify individual training needs. • Understand relevant Health & Safety legislations...
- ...bigger than ever. The opportunity to improve health on a global scale stands before us. Meet The Team Our Technical Support Training Team supports one of the largest functions in Dexcom. The training team is a group of skilled professionals dedicated to deliver Process...
- ...produce anomalies Provide schedule recommendations for new hire training classes and optimized off-phone activities Establish and... ...Genesys WFM) and ACD reporting systems (such as Avaya CMS Supervisor Genesys Administer CC Pulse IWD IWS) is recommend) Basic knowledge...
- ...the business and perform technical work. Requires vocational training certifications licensures or equivalent experience. General... ...Acts as a lead coordinating the work of others but is not a supervisor. Works autonomously within established procedures. Functional...
- ...updates. Attend and participate in mandatory and internal training sessions and team meetings completing training assessments as... ...Communicate with other internal teams and escalate issues to immediate supervisor or senior research analyst for timely and quality completion...
- ...Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents Monitors and... ...Maintains consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agents...
- ...required to perform other job-related duties assigned by their supervisor or management. __________________________________... ...technical school; or two to five years related experience and/or training; or equivalent combination of education and experience. ____...
- ~ Develop training plans, schedules, and materials aligned with departmental goals to address the identified skill gaps and align them with the specific needs of the Transport Operations Group and Angkas bikers. Collaborate with department managers and subject...
