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- Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...
Orbit Teleservices Manila
Navotasa month ago - We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary...
Sapient Global Services
Navotas27 days ago - ...transactions Escalate complex issues to supervisors Meet quality, productivity, and customer satisfaction standards Schedule & Training: Shifts may include nights, weekends, and holidays Paid training on retail systems and processes Requirements: High School...
Orbit Teleservices Manila
Navotasa month ago 28000 Php
Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...BPO Telesys Hub
Navotasmore than 2 months ago28000 Php
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...BPO Telesys Hub
Navotasmore than 2 months ago- ...policies. Effectively address and resolve concerns to ensure customer satisfaction. No Experience? No Problem! We provide full training! Work Schedule: Weekdays only—your weekends are free! What We’re Looking For: Friendly and confident communicators...
Caldwell Communications
Navotasa month ago - ...Job Summary The Operations Associate - Training & Quality is assigned to facilitate daily training programs, prepare and designs training materials, conducts side by side audits/coaching, conducts mystery shopper and blind audits, conducts the monthly assessments of...
- ...Overview: We are looking for a positive and professional Training Facilitator to join our team of trainers who report to our Training... ...training curriculum and related activities aligned with operational strategies and goals • Completion of all mandatory privacy,...
- ...of Capgemini , is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10... ...have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager Preferably with experience...
18000 - 20000 Php
...Job Descriptions: Calling/contacting crew for the following week schedule of in-house PDOS. Assist training officer in conducting PDOS and technical briefings. Assist in preparing certificates, seafarer’s oath, GTRB , handouts, and briefing checklist for joining...Orophil Shipping International Co. Inc.
Manila23 days ago- ...safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. The Role: The Training Content Designer is responsible for the design, development and adaptation of training materials intended for both internal and...
- ...The CX Process Improvement and Training Coordinator is always looking for better and more efficient ways of working and servicing customers... ...upskill during quiet periods throughout the year Creates Operational Readiness documentation for new initiatives outlining changes...
- ...As an Electrical Training Superintendent at BSM, you will lead the design, delivery and continuous improvement of electrical training programmes that support safe, compliant and efficient ship operations. You will act as the primary shore-based electrical training expert...
- ...organization, apply now. We are currently seeking a Process & Comm Training Analyst to join our team in Quezon City, National Capital... ...knowledgeable Training Specialist to support our call center operations through high-quality training delivery, coaching, and learner...
- ...CMA Training & Capability Development Manager Location: BGC Work Setup: Onsite Schedule: Monday–Friday Shift: 8:00... ...Economics, or related field Relevant experience in finance, sales operations, or accounting within a multinational environment Strong...
- ...-oriented person to join us as a Sr. Associate Manager for training . We are a group of driven and hard-working individuals. If you... ...satisfaction by working closely with training leadership, operations, and support teams. Key Responsibilities Support the implementation...
- ...of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries... ..., mentor, and coach a team of trainers, quality analysts, and training specialists to build a high-performing team. Operational...
216000 Php per year
...by no less than the king of Spain, Juan Carlos I The Role Training Officer Responsibilities: Liaising with existing staff to clarify... ...and related expectations. Studying and contributing to the operations and climate of our company. Drafting instructional manuals,...- ...banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth... ...of tax reversal entries.. To maintain a suitably trained staff resource at levels appropriate for the needs of the branch...
- ...TRAINING AND QUALITY MANAGER The Training and Quality Manager is responsible for leading the development, implementation,... ...assessments, performance metrics, and feedback. Partner with Operations and clients to identify training needs and gaps. Ensure all...
- Description The GenAI Training and Development Lead will develop and deliver GenAI training in alignment... ...Knowledge, and Leadership & Learning systems and processes Operational efficiencies, quality, and risk mitigation: Manage GenAI...
- ...Develop and Manage Abbott Nutrition's training organization and structure. Strategically align all training and development initiatives to support Division's goals, growth and business strategies. Key Areas of Accountability Provide strategic directions for...
- ...FILINVEST COMPANY: CHROMA HOSPITALITY INC. The Training Assistant will assist the Organizational Development and Culture team in: Handling the reservation of venues, facilities, and equipment for face-to-face training programs Organizing virtual meetings...
- ...designing, developing and conducting/delivering standard leader development programs as well as branch requests for customized leader training sessions. Major Accountabilities Designs and delivers in-house leader development programs to field managers Cascades...
- ...An exciting opportunity for a hands-on, data-driven QA & Training Lead to build scalable onboarding programs, drive quality standards, and align cross-functional processes across sales, operations, and customer success in a fast growing environment. Company Profile...
- ...a passion for excellence and a talent for developing top-tier talent? We are looking for a Training and Quality Manager to elevate our team's performance, ensure operational excellence, and drive continuous improvement. In this pivotal role, you will lead our quality...
- ...lifetime of vacations for our guests. Royal Caribbean Group’s Operations Control Unit Team has an exciting career opportunity for a... ...and the Workforce Planning team in scheduling time off, planned training or briefings and events as they arise. Accuracy and...
- ...Job Summary The Senior Training Manager is a strategic and operational leader responsible for overseeing the end-to-end training function across one or multiple programs, sites, or clients. This role manages the operational and fiscal performance of the training organization...
- ...Arrangement : Hybrid Our Consumer Lending team is looking for experienced professionals to join us in Ortigas with the role of Training Officer . In this role you will plan, develop, execute, and evaluate programs and activities for Auto Collections. You will...
- ...The Leader Development Specialist designs, delivers, and manages leadership training programs for field managers, primarily across Manila and Luzon. This role ensures leaders are equipped with the skills, knowledge, and tools to drive performance, foster team engagement...
