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- ...efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International Philippines. Designs and implements career development plans for the Learning Services. Responsible for final analysis...
- ...Overview : Oversees the Learning Services and Customer Experience teams for TELUS International within the accounts that he/she supports. Responsible for the design, development, and delivery of training and quality programs for customer service representatives, to ensure...
- ...customers are met in a timely manner. Foster team work, promote unity and resolve conflict where necessary. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts...
- ...About the Company : TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace...
- ...Analytical thinking Problem solving skills Root-cause analysis Able to understand process flow diagrams Technical knowledge in TELUS products is a plus Google sheets/Excel Testing and attention to details 'Good to have' skills: Background in...
- ...in need of updating Taking your turn at coordinating team activities as a Prime during scheduled shifts EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers...
- ...Hub is the go-to destination for autonomous, creative professionals passionate about developing their talents while solving some of TELUS's most significant challenges. As part of our team, you'll contribute to high-visibility programs that are transforming the telecommunications...
- ...while ensuring data integrity and/or maintaining system stability Accountable for timely resolution of support issues involving TELUS International's Reporting Tools and Processes Submit required reports on a timely basis, attend meetings, and liaise with Global...
- ...service is trusted by blue-chip enterprises and deployed as a next-generation employee benefit by Fortune 500 companies such as Genting, TELUS, CP Group, Shangri-La Hotels, DFI Retail, Lotte, Hyundai, and more. By allowing employees to access a portion of their earned salary...
- ...skills. Detail-oriented, Analytical, Problem-Solving and Decision-Making skills. Presentation Skills. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts...
- ...Meeting or exceeding all metrics in your current role for the last 3 months Minimum of 95% attendance Minimum of 1 year as a TELUS Digital employee (if hired internally) Minimum of 1 year in the current position and current account/department No active hints...
- ...sending official, internal incident communications to subscribing stakeholders across the organization. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers...
- ...The Opportunity As an Executive Administrative Assistant supporting the President's Office at TELUS Digital, you will provide critical administrative support to ensure seamless operations across calendar management, travel coordination, and expense reporting. This role...
- ...Resources or related field ~ Relevant L&D certifications are desirable ~ B2+ oral and written English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts...
- ...boasts a diverse team of professionals from around the world and is trusted by leading global brands such as Google, TikTok, HP, and TELUS. kuubiik's innovative and adaptable solutions are designed to meet the unique needs of clients across industries. Role: Senior...
- ...Responsible for supporting the governance, coordination, and maintenance of the COPC certification within programs in TELUS Digital. This role ensures all operational processes, documentation, and performance management frameworks remain aligned with COPC standards and...
- ...Project: InSight is a diagnostic tool (web-based application) that helps TELUS support teams quickly identify and fix customer service issues. Who uses it: Technical support staff, Tier 2 teams, back office support, and field technicians What it does: Checks the...
- ...passionate about fostering both professional growth and psychological safety in the workplace. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All...
- ...or related field Business Analysis certification is desired C1 oral and written English Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects...
- ...retirement planning offerings to maximise savings and plan with confidence for the years ahead Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support...