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- Provide technical assistance to customers via phone, email, and chat. Troubleshoot software and hardware issues effectively. Document customer interactions and resolutions accurately. Collaborate with engineering teams to resolve complex problems. ...
- ...calls Resolve issues related to network, data, airtime, and billing Assist with SIM activation and service upgrades Promote telecom products and offers Maintain accurate customer records Requirements: HS/SHS Graduate, preferably. 6 mos CCE; w/...