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- Exceptional verbal and written communication skills Active listening and problem-solving abilities Strong organizational and time management skills Ability to remain calm and professional in stressful situations Adaptability to fast-changing environments and...
BPO Global Inc.
Pasigmore than 2 months ago - handle network support and IT support IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues-pc ,servers, network. This role may support internal clients, helping to keep employees productive, or external customers of a...
Mpad systems
Muntinlupaa month ago - ...scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network...
Strategic Networks Inc
Makatia month ago - High School Diploma or Equivalent At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting Working knowledge of operating systems and standard troubleshooting procedures Comfortable...
Nityo Infotech Services Philippines Inc.
Quezon Citya month ago - ...Bonuses & other Premium Benefits for you to enjoy. We are currently hiring for the following accounts Customer Service Technical Support Travel Account Hotel Reservation Account Healthcare Account Financial Telco Nonvoice Food Delivery Account Click Apply...
Orbit Teleservice NCR
Makatimore than 2 months ago - ...OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team as Customer Service Representative- Technical Support Representative. We achieve stability in our organization by treating our employees the same way we treat our valued clients,...
Caldwell Communications
Pasiga month ago - Must have at least 1 year of technical work experience Amenable to work in 3 sites, Makati, Taguig, Pasig Job Description: Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner). Experience in Windows...
Strategic Networks Inc.
Pasigmore than 2 months ago - ...Responds and addresses customers` problems in a timely manner utilizing our support system Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. Utilizes proprietary and external tools and resources...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases...
- ...Description We are seeking a Technical Support Representative to join our team in SEA. In this role, you will be responsible for assisting customers with technical issues, providing solutions, and ensuring a high level of customer satisfaction. Responsibilities...
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
- ...Description PRIMARY RESPONSIBILITIES Provide first line support to SGS affiliates and external clients Fast paced handling... ...on incident severity/priority Validation and evaluation of technical and or operational information pertaining to the incident First...
- ...by providing timely, expert advice Act as the first level of support for questions, issues, and common tasks Prioritize cases and... ...Use written and verbal communication to resolve complex, technical issues Support the overall objective of the Client Carry...
- ...and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine. ABOUT YOU: The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. You are...
- ...Key Roles and Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the...
240000 Php per year
...Outsourced Business Services- Front office, Reception and Telephone Operations - Secretarial and Administrative Support and Clerical Positions- Customer Service, Technical support and Telemarketers - Accounting, Banking and Finance, Payroll, Procurement, Bank Reconciliation,...- ...Technical Support Specialist Sangoma, a leader in business communications solutions, is seeking a dedicated Technical Support Specialist to join our team. With a reputation built on reliability and innovation, we provide fully integrated UCaaS solutions encompassing...
- ...time vehicle tracking, fleet management, and data analytics to drive efficiency and safety. Currently, we are looking for an IT Technical Support Specialist to support our global business. Responsibilities: Troubleshoot hardware, software, and network issues...
- ...on incident severity/priority Validation and evaluation of technical and or operational information pertaining to the incident First... ...Perform first level deskside and application support Triage, escalate, resolve requests and incidents from end-users...
- ...Responsibilities: ~ Providing technical support to teams within the organization when required ~ Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure. ~ Maintaining and updating...
