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- Exceptional verbal and written communication skills Active listening and problem-solving abilities Strong organizational and time management skills Ability to remain calm and professional in stressful situations Adaptability to fast-changing environments and...
- ...Technical Support Engineer Location: Manila, Philippines Type: Remote (Full-Time) Hours... ...challenges—everything from L2 troubleshooting to system‑level problem solving. You'll... ...any other relevant web technologies (basic knowledge tested via live or assigned...
- ...Technical Support Duties/Responsibilities • Perform presales visits and presentations, promote the technical aspects of Quandatics... ...software, and network systems. • Guide customers through troubleshooting steps to resolve problems effectively and efficiently. •...
- ...Furthermore, we provide essential support to our engineering teams, helping... ...detect and solve highly complex technical challenges. Beyond immediate troubleshooting, we are strategically focused on... ...tracking and project management. Basic understanding of financial...
- ...problems in a timely manner utilizing our support system Supports customer in a high... ..., and empathetic 1:1 discussion. Troubleshoot technical issue if required. Utilizes proprietary... ...phones (eg. familiar with e-mail, basic internet/hardware troubleshooting, mobile...
- ...integral part of thegroup's success. Essential Duties The Technical Support Administrator will support Inbound, Outbound Calls and... ...support customers with excellent customer service andbasic troubleshooting for the mentioned product ranges using both Windows and Mac...
- ...Description We are seeking a Technical Support Representative to join our team in Southeast Asia. The ideal candidate will have a passion for technology and a desire to help customers troubleshoot and resolve technical issues. This role involves working closely with customers...
- ...Discover your 100% YOU with MicroSourcing! Position: Technical Support Engineer II Location: Eastwood, Quezon City... .../on-call support as per the rotation schedule. Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments...
- ...center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As... ...And Opportunities Free Training: Advance your skills through technical and non-technical training. Challenging Projects: Engage in...
- ...Teams, Elevate Experiences: Become Our Technical Support Engineer Team Leader Work Set Up:... ...to read, write, execute, and troubleshoot SQL statements ~ Ability to read, write... ...interact with scripts run on devices ~ Basic understanding of proxy and firewalls...
- ...telephone, email, chat or SMS to technical customer service requests,... ...and/or merchant technical support issues relating to point of... ...supporting hardware and software troubleshooting Working knowledge of... ...technology platforms Knowledge of basic networking concepts (e.g.,...
- ...About The Role Provide first level support for internal stakeholders on system updates and service requests using basic technical knowledge Assist in assuming initial... ...skills Team partnership Strong customer service abilities Basic system troubleshooting...
- ...Role Details Type of Support: Omnichannel Technical (Email, chat, phone) Contract Duration: Permanent... ...be doing everything from answering basic customer questions to taking deep... ...knowledge Work with engineering to troubleshoot and resolve customer issues Be the...
- ...description: Provide first and second-level support for server, network, and system... ..., and restore operations. Troubleshoot hardware and OS-level issues and escalate... ...operating systems (Windows/Linux). ~ Basic understanding of networking principles and...
- ...workshops, certification programs, learning sessions, etc.) Job Summary: Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support... ...cases with clear, structured documentation. Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...client and/or merchant technical support issues relating to point of service (POS)... ...close supervision. Computer Skills - Basic computer skills Industry Knowledge - Ability...
- ...RESPONSIBILITIES Provide first line support to SGS affiliates and... ...and evaluation of technical and or operational information... ...First contact resolution and troubleshooting via phone and remote access... ...applications and understands the basics of programming done on soft-...
- ...Technical Support Representative Job Description This section provides an organized description of the actual duties of agents especially those contained in the client-Alorica SOW and that are relevant to the expectations of the client from Alorica. Examples...
- ...Description Duties and Responsibilities: Provide Level 2 technical support for desktop, software, hardware, and network-related issues... ...using active listening, clear communication, and effective troubleshooting. Use remote access tools (e.g., TeamViewer, RDP) and...