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- Manage large amounts of incoming calls, chats, and emails Generate sales leads Identify and assess customers’ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate...
- ...-established BPO company that is well-committed in providing business outsourcing needs to its clients Position: SaaS Technical Support Specialist Company Industry: IT Company Work Location: MOA Pasay City Work Schedule: Night Shift (1x-2x a month RTO) Salary...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional... ...written and verbal communication skills in English. • Tech-savvy and eager to develop technical skills. • Proficiency...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated resolution. The successful candidate should be organized, capable in the relevant field, and able to work professionally with...
- ...systems and CRM tools. (Preferred but not required) ~ Amenable to working onsite at Double Dragon, Pasay. ~ Shifting schedules to support 24/7 customer operations. ~5 months project-based ~ Availability to work evenings, weekends, and holidays as needed. Fixed...
- ...We’re looking for an experienced Tier 3 Technical Support professional with strong SaaS and eCommerce background to support our B2B clients. Responsibilities: Handle Tier 3 technical support and complex issue resolution Support eCommerce platforms (Amazon, Shopify...
18000 - 37000 Php
...WELCOME! ~20% Night Differential ~ Paid Training & Incentives ~ HMO & Government Benefits ~13th Month Pay ~ Vacation Leave / Personal Time Off PAID ~ Anniversary Bonus ~ Annual Performance Increase ~ WORK ONSITE with a professional & supportive team...- ...Job Overview Our client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance...
- ...leader with deep expertise in Technical Support and Operations , and a passion for delivering... ...Act as the senior-most executive and represent the site’s operations, aligning local... ...technologies. Support innovation and tech-driven decision-making across teams....
- ...JOB DESCRIPTION The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team...
- ...Customer Service Representative | WFH, Hybrid, and Onsite | Voice & Non-Voice Accounts To apply, please submit the following: • Full... ...Roles: • Voice Accounts • Non-Voice Accounts (Chat and Email Support) Key Responsibilities: • Respond to customer inquiries...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Customer Service Representative | WFH, Hybrid & Onsite | Voice & Non-Voice We're expanding our team and looking for enthusiastic individuals... ...Onsite Voice Accounts Non-Voice Accounts (Chat & Email Support) Key Responsibilities Respond to customer inquiries and...
- ...Role Overview: We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In... ...Requirements: Previous customer service, call center, or support experience preferred but not required. Strong verbal and written...
- ...service, including complimentary manicures for waiting guests, noodle acrobat performances, and high-tech automated kitchens in some location. POSITION: Brand Support Executive INDUSTRY: Food Service Industry (Restaurant) WORK LOCATION: Pasay WORK SCHEDULE:...
- ...by-step solutions. Ensures customer concerns are handled efficiently and professionally. Key Responsibilities: Handle technical support calls. Troubleshoot basic technical issues. Guide customers through solutions and procedures. Document technical concerns...
- ...Company profile: A leading IT/BPO provider that specializes in finance and accounting, healthcare support, and customer experience services, enabling international clients to streamline operations and enhance business performance. Position: Technical Support Agent...
15000 - 40000 Php
...professional, we may have an opportunity that matches your skills and career goals. Key Responsibilities Voice / Customer Support Roles Handle inbound and outbound customer inquiries professionally. Provide accurate information regarding products, services...- ...maintaining high standards of quality and productivity. This role supports and develops teams to ensure that they meet and exceed... ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully...
- ...software, hardware, network, email, and endpoint issues. • Perform approved account resets, installations, configurations, or remote support actions. • Escalate incidents with complete diagnostics and business impact information. • Maintain ticket updates, knowledge...
- ...Learn About New Products and Services • Develop Customer Service Solutions • Bachelor’s Degree • Proven experience as Chat support or similar role • Customer service • Computer literacy • Problem-solving skills • Organization skills • Good attitude...
- ...Description Provide excellent customer service and support via various communication channels. Assist customers in troubleshooting and resolving issues with products and services. Maintain accurate records of customer interactions and feedback. Collaborate...
- ...Provide first-level technical support for hardware, software, network, and system issues (in-person, phone, or remote). Install, configure, and maintain computers, printers, operating systems, and software applications. Diagnose and resolve problems related to desktops...
- ...Job Title: Customer Service Representative Why Join Us? Are you a natural communicator who... ...requests. Deliver industry-specific support with a friendly, professional attitude.... ...English or bilingual communication skills. Tech-savvy: Comfortable jumping between chat,...
- ...consulting Company. They provide multinational outsource service to companies in over 40 countries. Position: Spanish Customer Support Representative Industry: IT Consulting Company Location: Pasay Salary: Php 86,000 Work Schedule: Shifting JOB REQUIREMENTS...
- ...harmoniously. With years of proven history in the industry, they are well-known as a top outsourcing company. Position: Spanish Customer Support Company Industry: BPO Company Work Location: Ortigas, Pasig City Salary: Php 50,000 – Php 70,000 Work Schedule:...
- ...Description Provide technical assistance and support for incoming queries and issues related to IT systems. Diagnose hardware and software problems, and implement effective solutions. Maintain and monitor computer systems and networks to ensure optimal performance...
- ...Requirements Educational Qualifications: High School diploma or equivalent. Experience Level: 0–2 years of experience in customer support. Skills and Competencies: Strong communication and interpersonal skills. Responsibilities and Duties: Ability to handle...