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- ...promptly, escalate risks and minimize client impact. Identify and suggest improvements to processes, workflows, and tooling. Support the identification, management, and resolution of service-affecting incidents. Collaborate with other internal teams, including...
- Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere to company...
BPO Telesys Hub
Pasaymore than 2 months ago - ...Purpose The Supervisor for Digital Tools Training & Application Support plays a critical role in strengthening system adoption, digital... ..., and a superior customer experience. The ideal candidate is tech ‑ savvy, passionate about digital tools, enjoys coaching teams,...
- ...Accountabilities Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/ CS/OCS Teams) by Preparing quotations and bids Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs Providing...
- ...We are looking for Customer Service Representatives to join fast-growing accounts within Luzon. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...As a Sales Development Representative (SDR) specializing in Outbound Sales at CrewBloom, you will be an essential part of our sales team... ...at least 10 Mbps . Backup connection must be capable of supporting work during a power outage. Primary Device: Desktop...
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Agent, Points Choice Support - Contractual The Points Choice Project Support (PCPS) team is responsible for supporting our loyalty program by providing timely, accurate, and professional administrative assistance. This position is temporary for a period of 6 months,...
- ...Job Title: Specialist – Business Support (RFQ) Job Location: Manila In this role, you will support the RFQ process by managing data, updating systems, and providing accurate reports to business partners. It requires attention to detail, strong data handling skills...
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ...We are seeking Customer Service Representatives for our growing Insurance account based in MOA Pasay. The ideal candidate will provide exceptional service to customers, handle inquiries related to insurance products and claims, and ensure satisfaction through effective...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- DUTIES and RESPONSIBILITIES: • Delight customers by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and respond to inquiries with speed and precision • Use written and verbal communication...
ACCPRO INTERNATIONAL
Pasay25 days ago - ...Customer Service Representative (SaaS) Apply here: Role Overview We are seeking a Customer Service Representative to support a self-serve product launch. This role is customer-facing and focused on helping users troubleshoot issues, navigate the platform, and...Remote job
- Location: MOA (Onsite) | Night shift Available Accounts: Travel Account Collections Account Life & Annuities Account Qualifications: At least High School Graduate At least 1 year BPO International Voice Account Experience Additional Requirements: Travel...
ACCPRO International
Pasay29 days ago - We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Problem solving: The ability to analyze issues and find solutions is critical...
MEAPECA ENTERPRISE INC.
Pasay22 days ago - ...Career with Us - Be the Difference We're Looking For Customer Representative Are you ready to grow, shine, and make an impact? We're on... ...Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and...
Bellsoft Hive
Pasay26 days ago - Hi, we are looking for applicants for the Customer Service Agent position for our Pasay call center office. Job position: Full-time Office location: Central Business Park, Pasay City Salary: YOU CAN EARN UP TO P35K/MONTHLY MINIMUM QUALIFICATIONS College graduates...
Get Job PH
Pasay13 days ago - NOW HIRING: Customer Service Representatives Work Location: MOA, Pasay City Salary Range: ₱ 22,675- ₱30,000 Final offer will depend on your experience and the account assigned. Qualifications: Open for Fresh Graduates (College Graduate) No need BPO International...
ACCPRO International
Pasaya month ago - ...service standards and develop and follow up on potential business opportunities. Liaise with service providers to source rates in support of quotes requested. Maintain a register of service providers and provide notification when rates expire. Follow up on all...
Compliant Business Processing Philippines Inc.
Pasay18 days ago 30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Bellsoft
Pasaya month ago- ...communication skills Positive attitude and customer-focused mindset Basic computer skills and ability to learn new systems Benefits: Competitive salary with international account premium Health benefits Career growth opportunities Comprehensive training and support
BPOJobOpenings
Pasaya month ago - Description Provide exceptional customer support through phone, email, and chat. Resolve customer inquiries and complaints in a... ...customer satisfaction. Assist in training new customer service representatives as needed. Requirements Educational Qualifications:...
Metacom BPO
Pasaya month ago - QUALIFICATIONS: At least HS/SHS Graduate No BPO experience required Good to excellence communication skills Amenable to work onsite at MOA or Alabang site. Willing to undergo onsite process. willing to start ASAP. BENEFITS: HMO Night differential Annual increase...
Lancesoft
Pasaya month ago - ...organization, apply now. We are currently seeking a Field Tech Senior Representative to join our team in Taguig City, BGC, National Capital Region (PH-00), Philippines (PH). # Responding to client support requests. # Contacting clients to find out the nature of...
775000 $ per day
...a client issue and can interpret and design a resolution based on deep product knowledge. Summary: As an Application Tech Support Practitioner, you will engage with clients to ensure the smooth operation of our systems and applications. Your typical day will...Accenture
Mandaluyong13 days ago775000 $ per day
...define a client issue and can interpret and design a resolution based on deep product knowledge. A CL 11 German bilingual support contributes to ensuring that services are delivered to meet customer business needs and expectations. He or she is functionally and...Accenture
Mandaluyong8 days ago775000 $ per day
...scorecard atters. Assist in supervising a team and directly oversees the performance of the analysts/phone agent when not in phone support Collaborate to identify areas for team's performance improvement, come up with an action plan/s, implement and monitor...Accenture
Mandaluyong8 days ago
