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- Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on ...
- ...preparation of new and existing data and sources with high level data management, analysis and visualization knowledge helping and supporting operations and clients in understanding the deliverable and final output. Develop and maintain reporting and analytics solutions...
- ...About the role We’re looking for a Team Leader to join our Support Team , combining technical and organizational skills with a genuine passion for people leadership. This person will serve as the main escalation point for complex tickets and play a central role...
- ...Job Description: The CCTV Tech is primarily responsible for the remote configuration, testing, and maintenance of CCTV systems and... ...Must have at least year (1) year of hands-on experience in IT support, CCTV installation, maintenance, or related technical tasks....
- ...Description: Duties and Responsibilities: Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. Performs timely repair service on equipment models carried...
- ...Full-Time Hourly MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong... ...We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance and troubleshooting support...
- ...CUSTOMER SERVICE REPRESENTATIVE About us Billease offers you the easiest way to afford what you want and need today. Our brand centers... ...point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience...
- Job Type Full-time Description As a Technical Support Representative , your main role is to provide technical/service assistance and answers users questions, assisting users by guiding or educating them on how to use our Lofty platform. Resolve all issues...
- ...Description The Healthcare Call Support Representative will be responsible for calling Physicians for support. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly...
- ...Role Title: Technical Support Representative (Deep Technical / IT Specialist) Type: Full-time Remote/On-site Department: Technical Support / IT Operations Role Overview The Technical Support Representative (Deep Technical / IT Specialist) is responsible...
- ...functionality and procedural topics that are within assigned remit. • Escalate end user requests and incidents to higher level support staff or management in accordance with the escalation path for the assigned system or process. • Contribute and implement ideas...
- ...knowledge of product updates system changes and troubleshooting techniques. Escalate complex or unresolved issues to higher-level support or engineering teams when needed. Guide customers on product usage features and best practices. Collaborate with internal...
- ...Full-Time & Part-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong... ...We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues in our...
- ...Position Purpose To provide support to the Solution Architect team Vision & Core Values Data#3s vision is to harness the... ...Data#3s core values guidelines policies and procedures b. Represent Data#3 in a professional manner and provide excellent customer...
- ...Minimum of 1 year of related experience in a software support position Intermediate level knowledge on Cloud Technology... ...Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive...
- ...move whats most important to them. Learn more at . Were growing fast and invite you to join our amazing team. Customer Support Representative (Customer Support) (Full-Time position) POSITION SUMMARY Descartes Expertise centres are the core part of Descartes...
- ...Who We're Looking For - The Dream Maker As a key member of our team, the Customer Support Representative's role is crucial in maintaining our commitment to top-notch customer service. You will act as the advocate for our valued customers, handling inquiries, solving...
- ...bigger than ever. The opportunity to improve health on a global scale stands before us. Meet The Team As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use Dexcom...
- ...Medtronic systems. Responsibilities may include the following and other duties may be assigned: Provide front-line care center support to patients and handle escalations from Associate Care Center specialists (1st to 2nd level escalation) as applicable by using...
- ...Description: Successful candidates will provide efficient technical support to one of the leading internet provider in the US. Functions may include troubleshooting DSL modem, providing assistance to internet connection problem and resolve other technical issues...
- ...Work Set Up: Remote/WAH Equipment: Bring-Your-Own-Device (BYOD) The Technical Support Representative II (Project-Based) is responsible for diagnosing and resolving technical issues related to products or services. This position will use technical knowledge to...
- ...Work Setup Equipment Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely correct and complete technical solutions (basic to advanced) to client users via call chat and/or email...
- ...What Success Looks Like In This Role Provides Tier 1 and Tier 2 support. Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and...
- Work Setup: Onsite (Vertis North QC) Shift: Night Shift Schedule Start Date: ASAP Qualifications: Completed 2 years in college w/o back subjects or Associates Degree 2-year vocational courses Excellent English communication skills Proficient...
- Work Setup: Onsite (Bridgetowne QC) Shift: Night Shift Schedule Start Date: ASAP Qualifications: Minimum 2 years in college w/o back subjects With minimum 1 year BPO Experience Open for native/non-native speakers Good English and Spanish...
- ...This role profile outlines the responsibilities and qualifications for an AQA Tech Leader, focusedon leading and providing guidance to the AQA Team, perform AQA Tasks and showcase their expertise in automated testing for mobile applications. Responsibilities Lead...
- ...Customer Service Representative (Patient Support) Position Type: Full-Time Schedule: 9-hour shifts (includes 1-hour unpaid lunch) About Fridays Fridays is a mission-driven telehealth company dedicated to making high-quality affordable care accessible...
- ...relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Summary: As a Tech Delivery Subject Matter Expert, you will be responsible for driving innovative practices into delivery and bringing depth of expertise...
- ...Pearson scoring experience preferred. Previous call center experience preferred. Basic Purpose and Objectives Assist Scoring Support management in providing phone and email support for Scoring Leadership team members needing assistance. This includes resolving...
- ...Challenge Ahead As part of the Customer Support L1 team, you’ll be the person customers... ...and contribute to our knowledge base Represent CloudTalk with empathy, clear communication... ...your thoughts clearly. &##128736; Tech-Savvy & Curious: You’re not afraid of system...