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- ...Bachelor's degree in Business Administration or related field. Minimum of 7 years of experience in a service management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle customer complaints and...
- Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally.
- ...1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting... ...starting their sales career at Canonical. We are hiring SDR Team Managers to run new inbound and outbound teams. Our goal is not only to...
- ...Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally,... ...Account Executives when situations require. What You'll Do Manage the Global Customer Advocate Team: Build, enable, and lead a...
- ...Company Description Sutherland is seeking an attentive and goal-oriented person to join us as a Team Manager - Channel Support for a tech program. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident...
- ...Company Description The Customer Success Supervisor will lead a team of customer success representatives who are responsible for... ...world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team, develop, and implement strategies...
- ...Job Description: Technical Delivery Manager Rank: Senior Officer / Middle Manager Location: BGC The Technical Delivery Manager... ...) and devise contingency plans to maintain project momentum. Team Leadership & Mentorship: Direct and mentor cross-functional...
- ...efficiency, growth, and sustainability for its partners worldwide. Role Description This on-site and full-time Workforce Management Team Lead role is based in Metro Manila. Responsibilities include overseeing workforce management processes such as scheduling,...
- ..., healthcare, and media markets, powered by the world's most trusted news organization. URL: Job Description: Team Leader – Sales Order Management We are looking for a dynamic and inclusive Team Leader to join our team in Manila. As a Team Leader, you will lead...
- ...how we create impact. Were looking for an HR & Org Development Manager who brings a strong functional leadership mindset and... ...process ensuring a seamless candidate experience and alignment with team needs through data-informed hiring practices. # Onboarding & Enablement...
- ...enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description As a Team Manager , you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are...
- ...objectives of the region are clear and understood in a consistent way across the market teams Ensure all HR processes are followed according to guidelines and in a timely manner Manage resourcing in the short, medium and long term to ensure the team is sufficiently...
- ...Assistant Manager - BGC TAGUIG Are you ready to make an impact Join as an Assistant Manager and jumpstart your career! Summary/Description: Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery...
- ...platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and... ...-driven environment. Job Description CSS Team Manager As a Team Manager, you will be assisting a team who provide loan...
- ...Specialism Fraud Investigations & Regulatory Enforcement (FIRE) Management Level Manager Job Description & Summary At PwC our... ...deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on...
- ...innovative, liquidity and data solutions specialist. Role Overview The successful candidate will become part of and manage potentially multiple teams within the core Operations function, located in the expanding Manila office, providing both regional and global...
- ...As a Team Manager, you will be at the forefront of our daily operations, ensuring smooth workflows, meeting client benchmarks, and driving productivity to achieve revenue targets. Primary Responsibilities: Establish and implement productivity standards and operational...
- ...Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others...
- ...105702 Time Type: Full Time Position: BSS Control Tower Team Leader - RMT Department / Location: MNL ISSC - Business Support... ...Tower Line Reporting: Business Support Services CT Manager/Supervisor The Team Leader is responsible for ensuring the highest...
- The Team Manager, Usage Billing, Billing & TPA is responsible for leading staff from usage billing team, providing leadership and expertise to their team, meeting targets for compliance and service levels, connect with compliance team for Quarterly Audits and achieving...
- ...a change leader in the organization. Facilitates meetings with management to review and examine project progress. · Contributes in performance... ...for improvements. · Ensures Strategic Operations Team properly approves all financial models. Develops and trains site...
- ...Managers in this role get to: Manage up 15 Technical Support Engineers. Lead with Impact: Drive daily support service operations by setting clear goals tracking team performance and achieving outstanding results. Coach and Develop: Empower team members through...
- ...Responsibilities: Manage the overall performance and governance of the Statements of Work Manage the day-to-day operations in accordance... ..., mentorship and career development to members of your team, including managers and reps, achieve low attrition levels and high...
- ...Job Description: Position & Level : Team Manager Learning & Development (L&D) Design Employment Type & Location : Full-time Remitly Manila Philippines Organization : Customer Success About Us Remitlys vision is to transform lives with trusted...
- ...Managers in this role get to: Lead with Impact: Drive daily sales operations by setting clear goals tracking team performance and achieving outstanding results. Coach and Develop: Empower team members through training mentoring and skill development to help them...
- ...Role Overview As a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency...
- ...The Corporate Accounts Team Lead Sr. Manager Fulfilment Team is responsible for overseeing the end-to-end operational processes related to group insurance administration ensuring efficiency accuracy and compliance with company policies and regulatory standards. This...
- ...Provided Day 1 HMO Life Insurance Position Overview The Team Lead (PaaS Shared) role is responsible for overseeing day-to-... ...role provides strategic direction, mentorship, and performance management to support team efficiency and professional development. The...
- ...Job Description Job Overview: The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. Duties and responsibilities' ~ To manage the day–to-day planning, operation...
- ...100% YOU with MicroSourcing! Position: People and Partnership Team Lead Location: Ortigas Work setup & shift: Onsite/... ...Resolve minor client and staff issues Report to the Operations Manager and VP of Operations Disseminate information to employees like...