Search Results: 23 vacancies
Description:
Successful candidates will provide a professional and efficient customer support/service function for all client projects, in line with client contractual requirements via email and/or phone callbacks
Duties and Responsibilities:
Qualifications:
...
Description:
Candidates are tasked to provide inbound customer support regarding products and services that include life/medical insurance, annuities, retirement-related services, mutual funds, investment management and real estate services.
Duties and Responsibilities...
...application will include the following questions: How many years' experience do you have as a Reporting Specialist?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
...Specialist?
How many years of taxation experience do you have?
How would you rate your English language skills?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
...Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative...
...Description:
Duties and Responsibilities:
Provide a professional and efficient customer support/service function for all Sykes Clients/Account Team across all Sykes Manila Centers to resolve their problems.
MS Exchange Server administration - mailboxes, folders...
...willing to undergo a pre-employment background check?
How many years' experience do you have in BPO operations?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
...off practices and retirement plans;
~ Highest level of integrity and management of confidential information.
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe...
...About Us
Sitel Group® and SYKES are now Foundever™.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands...
...related function/field):
~1-2 years of in-role Baggage Claims experience is required; BPO experience is preferred
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
...years' experience do you have in the BPO industry?
How many years of people management experience do you have?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
...?
Do you have customer service experience?
How much notice are you required to give your current employer?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe...
...for team requirements
Flags up personal training requirements to immediate supervisor
Issuing disciplinary actions following Sykes due process as needed
Responsible for giving a heads up to the Account Manager of pending issues within their scope, (e.g. agent...
...Manager?
How many years of people management experience do you have?
Have you worked in a call centre before?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
...compensation related experience with a minimum of 7 years of leadership and executive compensation experience
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe...
...relationship is driven by very specific metrics for performance and cost.
➢ Responsible for communication with Executive Teams at Sykes and Clients on progress, issues, and costs.
➢ Deals with pricing and contract negotiations and other cost issues that pertain to the...
...Associate is an entry level IT position under the IT Helpdesk Team. The role is responsible for providing first-line support to all Sykes Clients/Account Team across all Sykes ****@*****.*** Region for all IT-related support requests received via telephone. The role is on 24 x 7 shifting...
...of 2-year experience with basic programming concepts.
~ Minimum of 1-year experience with Microsoft Office.
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe...
...and customer connection processes through trending, consulting, and troubleshooting
Participates in identifying floor needs and Sykes QA team.
Drive strategy by analyzing data collected from a statistically significant sample of calls.
Ensure call center compliance...
...following questions:
What's your expected monthly basic salary?
How would you rate your English language skills?
Sitel Group and SYKES are now Foundever.
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the...