...least a Bachelor's/College Degree in Business Studies, Marketing, or equivalent
· At least 2 year(s) of working experience in a supervisory role is required for this position
· Candidate must be a self-starter, with above-average communication and leadership skills...
SM Retail
Iloilo City
more than 2 months ago
...Attends call listening and calibration sessions to maintain level of knowledge about the accounts in his/her jurisdiction. Remains... ...applicant interviews.
Qualifications:
At least 3 to 5 years of Supervisory experience in Training within the BPO industry
Knowledge of...
TELUS International Philippines
Iloilo City
3 hours ago
...High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal...
35000 Php
...customer service via phone, email, and chat
Handle inquiries, resolve complaints, and provide appropriate solutions
Maintain a high level of professionalism and empathy in all interactions
Accurately document customer interactions and transactions
Meet or exceed...
Geco Philippines
Iloilo City
18 days ago
...communication skills
● Good in english written
● Organized & Self-driven
● Must be a tech savvy
● Commitment to maintain the highest level of confidentiality while working with client data
● Willing to work on shifting schedules or graveyard shifts
Technical:
☐...
Prosper Virtual Assistants, Inc.
Iloilo City
21 days ago
Qualifications:
· College level
· With minimum of 6months’ experience in Field Sales and Marketing (Team Leader)
· Background in Financial or Loan Institution is an advantage but not required.
· Familiar with the different Loan and financial Processes is not required...
People's Credit Network Finance Co., Inc.
Iloilo City
5 days ago
18000 Php
...parties, or provide feedback about status.
-Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
-Perform filing and documentation issues as prescribed for them and provide with vital...
SAMLEX Global Services
Iloilo City
29 days ago
...bachelor's degree preferably in Psychology, Behavioral Sciences, Human Resources Management & Development
· TA Specialist (Supervisory level) of at least 3 years full-cycle recruiting experience**
· TA Assistant (R & F level) with 0-2 years or TA Specialist (Supervisory...
SM Retail
Iloilo City
a month ago
...ask virtual assistants for input on how to increase productivity and better serve clients.
Ad Hoc
Job Requirements:
● College level with work experience or a college graduate
● With at least a year of experience as Team Leader in a BPO setup handling at least 15...
Prosper Virtual Assistants, Inc.
Iloilo City
a month ago
...ILOILO Up to 35k
- CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving...
Neksjob
Iloilo City
more than 2 months ago
...Ensures accurate summarization and collation of MIS data prior to routing to all users within the Company.
Accomplishes all agent level reports by capturing data from the Avaya CMS and FTP site.
Attends to special reports requests (i.e. Avaya CMS-based, Excel based...
TELUS International Philippines
Iloilo City
3 hours ago
...drive optimal GM.
Operations Management Function:
~ Monitor daily all areas of performance metrics (call handling times, service levels & quality grades) to assure that standards are met across the board referring to a database, a program or reports.
~ Work with...
View Moreicons
Iloilo City
2 days ago
...coordinating with the Operations Management on account needs and goals.
Contributes to the attainment of optimum performance and service levels by providing administrative support for the entire account (i.e. monitoring metrics, attendance, attrition, etc...).
Updates...
TELUS International Philippines
Iloilo City
1 day ago
...senior engineers to gain hands-on experience with Kubernetes and containerized applications. You will be responsible for performing level 1 and level 2 support tasks and contributing to the ongoing improvement of our Kubernetes operations.
LexisNexis , a division of...
RELX
Iloilo City
3 days ago
...teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Seniority level
~ Seniority level Mid-Senior level
Employment type
~ Employment type Full-time
Job function
~ Job function Accounting...
TELUS International Philippines
Iloilo City
3 hours ago
...programs aimed at motivating agents to attain the different goals and metrics, boost morale, and ultimately meet or exceed service levels set by the Client.
Manages the queue and controls abandoned calls by utilizing available equipment and resources (i.e. CMS, hold...
TELUS International Philippines
Iloilo City
3 hours ago
...understanding their business and by offering solutions that will support their current and future telecom requirements. Ensure high level of customer satisfaction and long-term revenue stream for Enterprise Business.
Duties and Responsibilities:
Ultimate Level Position...
PLDT
Iloilo City
2 days ago
...Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.
Fresh Grad / Entry Level specializing in Customer Service or equivalent.
Responsibilities
Position Summary
Responsible for delivering outstanding...
Jocsoncollege
Iloilo City
3 hours ago
...communication skills, both written and verbal.
Exceptional organizational and multitasking abilities.
Detail-oriented with a high level of accuracy in data entry and record-keeping.
Ability to maintain confidentiality and handle sensitive information appropriately....
GECO Asia Pte Ltd
Iloilo City
3 days ago
...certification (s) preferred
Minimum of 5-8 years call center leadership experience required, with at least 2-3 years at the manager level
Demonstrates an uncompromising level of honesty, trustworthiness, and ethical behavior
Exudes the ability to inspire, motivate...
Asurion
Iloilo City
4 days ago
...Passed Board/Bar/Professional License Exam) on Business Studies/Administration/Management, Finance, Marketing.
Fresh Grad / Entry Level specializing in Sales - Financial Services (Insurance, Unit Trust, etc) or equivalent.
Required skill(s): Sales, Marketing, Sales...
Santaisabel
Iloilo City
2 days ago
22000 Php
...-Minimum age of 18 (Legal Age Requirement)
-High school graduate or at least completed Senior High School
-Completion of college level or graduation
-Call center experience not mandatory
-Alternative Learning System (ALS) with a minimum of 6 months of BPO experience...
TASQ Staffing Solutions Inc.
Iloilo City
23 days ago
...that customers are satisfied with products, services, and features.
Qualifications
High school diploma or equivalent
All Levels of relevant experience from a related industry of the account we are hiring for or at least a Subject Matter Expert
Proficient in...
XtendOps
Iloilo City
3 days ago
...group activities and other wellbeing activities.
Support implementation of organisational change at individual, groups and teams level.
What will make you successful in the role:
BS in Psychology or a related field;
Registered Psychometrician
Experience in...
Conectys
Iloilo City
4 days ago
...and interpersonal skills
Ability to multi-task, organize, and prioritize work
Salary Package:
~22,000-34,000
Seniority level
~ Seniority level Mid-Senior level
Employment type
~ Employment type Full-time
Call center agent - With/Without Experience...
Lexieconsulting
Iloilo City
2 days ago
...year of related working experience.
Field Marketing experience is a great advantage
Can communicate effectively with different levels of people.
Your application will include the following questions: What's your expected monthly basic salary?
Join Asialink...
Asialink Finance Corporation
Iloilo City
3 days ago
...requested and required by our clients. You will establish a direct relationship with the Account Management team members and provide a high level of support service. This position requires strong organizational, software skills and communication skills. Successful incumbents...
MedRisk Inc.
Iloilo City
4 days ago
...Managers, Practice Area Editors/Markup Editors, and platform solution providers to ensure documents are loaded into the platform to a high level of customer usability and quality;
- providing feedback where editing of the precedent is ambiguous or requires further...
LexisNexis Risk Solutions
Iloilo City
4 days ago
...according with procedures.
Manage approved EB communication tool messages for the TA channels used in mass TA projects (for specialist level roles).
What will make you successful for the role:
~ A C1 English spoken and written level,
~ At least a bachelor’s degree,...
Conectys
Iloilo City
5 days ago
...functions with the R&C framework and take them to closure
Ensure that Service Excellence drives risk culture and delivery at all levels of the operation
Governance and Reporting
To help identify trends in data collected, highlighting issues and submitting...