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- What You Will Do: Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues: Address customer concerns and resolve problems by following standard procedures. Maintain Records: Accurately...
- Job Responsibilities: • Supervises the activities of the sales team, including approved marketing activities. • Provides sales and other applicable reports to the top management. • Evaluates the performance of the Sales Team and ensure they perform based on the standards...
- ...chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Terminal Operations Supervisor - BREDCO Port (Bacolod)! What is this role about? The role is responsible for directing and administering the...
- Urgently seeking a CSR(Work On-Site) Roxas City Benefits: Competitive Salary (14k-18k)Base Pay + Full Benefits Plus Performance bonus x2, Extra Bonus for Attendance Paid Training and allowances, FREE Smartphone w/ postpaid plan HMO coverage for you, your partner,...
- ...ratios for staffing are maintained for smooth operations of the program/s, and that the manpower... ...is sufficient for the forecasted call volume. Ensures that everyone within the... ...Management. Two (2) to three (3) years Call Center Operations, Customer Service, Business...
- ...interaction. Key Responsibilities: Handle incoming customer calls, emails, or chats in a professional and timely manner... ...account information when necessary Work with team leads and supervisors to improve service delivery Qualifications: At least a high...
- ...(technical): ~ Bachelor’s degree in any field ~1-2 years call center experience as a team leader or at least six months (6) experience... ...Care and / or Marketing and Sales and/or Technical support operations. ~ Working knowledge of call center operations and...
- ...The Workplace Supervisor provides a pro-active, efficient, and effective workplace operations / management and health, safety, and security service in the site, ensuring high standards are maintained to enhance the customer and employee experience. KEY ACCOUNTABILITIES...
- ...communication and problem-solving skills. Qualifications: At least a high school graduate with a diploma/certificate With or Without Call Center Experience Average to excellent English communication skills Available to start ASAP What awaits you Very Competitive...
- ...recommendations on incident management ● Coordinates with Operational leadership to advise potential opportunities that will... ...the achievement of Service Level goals ● Reviews contact center trends, including call volume, call patterns, staff productivity, attrition...
- Real Time Workforce Management Supervisor The WFM Supervisor ensures that the Real... ...management ● Coordinates with Operational leadership to advise potential opportunities... ...Level goals ● Reviews contact center trends, including call volume, call patterns, staff...
- ...Skills, Coaching Skills, Merchandising Skills ~ Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/... ...merchandise display. ~ Ensure that the store’s daily operation is properly managed. ~ Keeping the store tidy and...
- ...responsible for assisting the Sports & Leisure Manager in organizing, coordinating, monitoring, and maintaining smooth and efficient operations of the Sports & Leisure section. This role also provides administrative support to the Sports & Leisure Manager. Responding to...
- ...develop the business sales plan for individual customers to grow the business and set appropriate short-term objectives for customer calls. You will also work to achieve long term goals and execute territory business plans for the product mix to achieve and surpass sales...
- ...Reports Comeback Reports QC checklist DPR KPI After-sales marketing monitoring Studies competition and benchmarks outstanding operations policies/procedures. Creates well-thought marketing plans and programs to increase productivity, revenues, and profits. Monitors...
- ...documents and identify missing or incomplete information. • Manage client information and interact with clients through email and phone calls. • Use QuickBooks (Plus) for bookkeeping and data management. • Scan, organize, and upload documents using the designated...
- ...independent fuel company in the country - join us as our next Operations Officer in Bacolod City! What is this role about? This role... .... Perform as the reliever of the Terminal Manager/ Depot Supervisor during their absence. Coordinate on matters related to product...
- ...Geodata Systems is looking for a GIS Operator who will contribute to the implementation of data service projects by performing the tasks assigned in accordance with the quality standards of the company. Minimum Qualifications # College Level, Geography, Engineering...
- ...throughout sales conversations. Adhere strictly to all CMS phone/email compliance regulations. Handle both outbound and inbound calling projects efficiently. Transfer qualified leads to the sales team. Conduct light intake of prospect and client data....
- Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Benefits: Company Christmas gift Health insurance Life insurance Opportunities for...
- ...the group and deliver the goals and metrics of each Serve as primary client and UGS contact Other responsibilities include operations management, team performance management, client management, performance metrics, mentoring and special projects Qualifications...
- ...emails – We make sure that we respond to emails with in 20 minutes. • Set up follow ups for the day – We may need to do follow up calls (Tier2 advise) • Take calls – Fronliners in inbound calls. • Check 3cx voicemails (5min) – We do not exceed 5 minutes in leaving...
- ...Operational Manager- Network & Identity and Access Management - Makati City Company Description Founded and headquartered in Switzerland... ...global IT infrastructure, particularly between our operations centers in Switzerland and Philippines. This is not a purely...
- A laboratory assistant supervisor oversees the daily operations of a laboratory,ensuring smooth workflow,compliance with safety regulations,and the quality of laboratory work. They manage laboratory staff,maintain equipment and supplies,and contribute to the development...
- ...Software Engineer - Securities Operations - Makati City Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We...
- Urgently Hiring! We are in need of Customer Call Representatives for BACOLOD SITE QUALIFICATIONS · At least HS/SHS graduate · At least 18 years old and above · Excellent communication Skills · Amenable to work on site and in shifting schedules · Must be fully...
- We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...
- ...address them in advance. Disciplined - We stay committed to our tasks and goals, not straying despite difficulties or temptations. Operational Effectiveness Candid - We communicate directly and transparently, without being overly concerned with diplomacy or avoiding...
- ...We are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations. Responsibilities include: Responding promptly to inbound alerts from monitoring...
- Job Objective To oversee and optimize all operational aspects of the trading and distribution business of the company. Ensure efficient procurement, storage, processing, logistics, and delivery of products while maintaining the highest standards of quality and food...