Subject matter expert jobs in Pampanga

Onsite - Clark, Pampanga Qualifications Graduate of any 4-year course or completed first year in college Experience in handling escalation calls. Minimum of 3 years of work experience as an SME in the BPO/shared services industry. Excellent oral and written communication...

 ...experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...  ...makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical... 

 ...States, offering a unique and cost-effective approach to meet staffing needs. We are seeking a highly skilled and motivated HubSpot Expert to join our team. The HubSpot Administrator will serve as the primary administrator and expert user of HubSpot's platform,... 

 ...maintains classroom space including application verification and are experts on the training environment, processes and tools as well as...  ...all times, make decisions and work without supervision •Subject Matter Expertise for specific program. •Ability to develop... 

 ...metrics. Stay updated on industry best practices and emerging trends in quality assurance and customer service. Serve as a subject matter expert on quality assurance processes and procedures, providing guidance and support to team members as needed. Assist in the... 

 ...Leverage data and information structure to ensure - single source of truth. Improve the data availability by acting as a Subject Matter Expert between cross functional teams. Ensure data accuracy, timeliness and validation prior to presentation. Support business... 

 ...day operational effectiveness of multiple processes and non-exempt level roles, within assigned vertical team • Act as a subject matter expert (SME) and “go-to” technical and systems resource for team members, clients and other departments. • Communicates goals and... 

 ...transition period. Manage the process of updating & maintaining new hire course content and materials by consulting with subject matter experts, monitoring process changes, conducting side by sides and/or take live calls, and researching and analyzing technical data... 

 ...other departments to resolve issues, address inquiries, and streamline processes that impact accounts payable. Serve as a subject matter expert on accounts payable matters and provide guidance and support to cross-functional teams as needed WONDER IF YOU ARE A GOOD... 

 ...FOR A CLIENT SUCCESS SUPPORT ENGINEER Your Responsibilities as a Client Success Support Engineer would be: • Serve as a subject matter expert to assist clients and team members with technical support escalations • Document technical issues and resolutions to... 

 ...Track and communicate learner progress in onboarding, certification, and employee development programs Identify and prepare subject-matter-experts for creation and delivery of content, both synchronous and asynchronous Develop agendas to support learning objectives... 

 ...technical and other projects and business system enhancements including testing, project planning, organizing and planning for subject matter expert involvement and drive through to completion Investigate and resolve issues that arise Ensure all audit requirements... 

 ...service experience, · We are information security and PCI DSS experts, · We have a great approach founded on an innovative and...  ...Information Assurance / Cybersecurity/ MIS, Committed to being a subject matter expert in PCI DSS, fintech, information security and... 

 ...education and relevant work experience. ~1 - 3 years of call center or managed services experience preferred. ~ Technical subject matter expert on MSP products as they relate to Thrive’s service catalog. ~ Strong written and verbal communication skills. ~... 

 ...’s calendar, prioritizing appointments and addressing critical matters promptly. Skillfully prioritize daily tasks to optimize productivity...  ...transfer of your personal data between Owens companies is subject to standard EU international contractual clauses, when... 

 ...latest tech – to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most...  ...think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.... 

 ...Responsibilities: Analyzing business processes and identifying key opportunities for process improvements and automation. Becoming a subject matter expert on all business processes being analyzed for automation. Evaluating business processes and aligning appropriate... 

 ...Logica Group is a multi-awarded organization and the No. 1 HR company in the Philippines. We are experts in successfully building offshore teams. People — what matters most As an HR company, we are experts in strategic people management. We are compliant with employment... 

 ...to general queries and attend to records and filing in a timely matter including system administration, document preparation and data...  ...Work Flexibility: ~ Hybrid or Work From Home setup option, subject to client approval This position is exclusively open to Philippine... 

 ...feel of Asurion in material designed Develop and manage new associate certification framework and curriculum to deepen agent subject matter expertise beyond baseline training established during initial on-boarding Manage multiple cross-functional learning and...