Search Results: 50 vacancies
...Monitors real-time call volume and schedule conformance to efficiently utilize staffing resources and to meet any necessary contractual obligations
Coordinates and manages same day and/or short term off-line event scheduling for call center agents while maintaining...
...The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the...
19000 Php
...informative and helpful
• Maintains productivity and quality standards
• Demonstrates appropriate sense of urgency for customer responses... ...customer issues appropriately and correctly
• Demonstrates timely, accurate and professional customer service
• Maintains a positive...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...communication within acceptable call lengths
• Meet productivity and quality standards
• Exhibit appropriate urgency for customer responses
• Escalate customer issues correctly and promptly
• Deliver timely, accurate, and professional customer service
• Maintain a positive...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...informative and helpful
• Maintains productivity and quality standards
• Demonstrates appropriate sense of urgency for customer responses... ...customer issues appropriately and correctly
• Demonstrates timely, accurate and professional customer service
• Maintains a positive...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
...expected to be their coach so that they understand and perform the world class standard of service that TaskUs aims to achieve, and are culturally aligned and will live the core values at all times.
The team you lead is responsible to care for the people onsite. You are...
TaskUs
Tagbilaran City, Bohol
16 hours ago
...inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat... ...document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer...
...informative and helpful.
Maintain productivity and quality standards.
Demonstrate appropriate sense of urgency for customer responses... ...customer issues appropriately and correctly.
Demonstrate timely accurate and professional customer service. Maintains a positive...
...metric goal attainment for assigned team
Ensures accurate and timely communication of client and campaign issues to Manager Site... ...and encourage agents
Ability to maintain and practice high standards of customer service
Ability to work independently and in a team...
...measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance.
Interface... ...need to be made to our evaluation tool
Create and update standards as appropriate
Create scripting and resources for agents...
...Leader | Bohol
Apply locations Tagbilaran City, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id... ...initiatives.
As a Learning Experience Leader, you will:
Set the standards and expectations through your conduct, work ethic, integrity,...
TaskUs
Tagbilaran City, Bohol
2 days ago
...Management
Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and... ...self-starter
Well-presented and professionally groomed at all times
Additional Information
Our commitment to Diversity...
19000 Php
...providing exceptional customer service to healthcare account customers, ensuring their needs are met and issues are resolved in a timely manner.
Responsibilities:
• Handle inbound and outbound calls from healthcare account customers, providing assistance, answering...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
4 days ago
...industry and its best practices.
This is an unpaid internship with the potential for future employment. The duration and weekly time commitment of the internship can be adjusted to fit the schedule of the successful candidate.
ABSOLUTELY!
Here are some common...
PLANETARIO ESTATE CORPORATION
Tagbilaran City, Bohol
a month ago
19000 Php
...inquiries, concerns, and complaints via various communication channels such as phone, email, and live chat.
• Provide accurate and timely information regarding products, services, and company policies to assist customers in making informed decisions.
• Assist...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
...Graduate
Open to candidates with no BPO experience
Must be good in English or Above Average Comms Skills
Perks You'll Enjoy:
Paid Time Off
Establishment Discounts
HMO
Company Sponsored Trips or Retreats
Health Insurance
Ready to Elevate Your Career?
Showcase...
METACOM
Tagbilaran City, Bohol
a month ago
19000 Php
Join us and take the first step towards an exciting and rewarding career with IBEX!
Event: IBEX OPEN HOUSE RECRUITMENT
Date & Time: May 20, 2024 @10AM-5PM
Location: Lower Ground Floor, Alta Citta Mall, Tagbilaran City, Bohol
We are inviting all talented and dynamic...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
1 day ago
19000 Php
...Representative, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries in a timely and professional manner.
RESPONSIBILITIES:
• Respond to customer inquiries via phone, email, and chat in a courteous and...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...inquiries, concerns, and complaints via various communication channels such as phone, email, and live chat.
• Provide accurate and timely information regarding products, services, and company policies to assist customers in making informed decisions.
• Assist...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...inquiries, concerns, and complaints via various communication channels such as phone, email, and live chat.
• Provide accurate and timely information regarding products, services, and company policies to assist customers in making informed decisions.
• Assist...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
