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- ...retail and supply chain. We are seeking an experienced ServiceNow ITOM Consultant with strong expertise in ITOM Discovery and SPM (Strategic Portfolio Management) to design, implement, and optimize ServiceNow solutions that provide end-to-end visibility of IT...
- ...visits to Makati) Responsibilities The ServiceNow Consultant is responsible for configuring, managing, and enhancing the ServiceNow SPM platform to support project governance, intake, and reporting. This role partners closely with the IT PMO, business leaders, and...
- ...Resource Service Delivery (HRSD), Integrated Risk Management (IRM), Security Operations (SecOps), and Strategic Portfolio Management (SPM). This role involves gathering and analyzing business requirements, configuring ServiceNow modules, optimizing processes, and...
- ...Resource Service Delivery (HRSD), Integrated Risk Management (IRM), Security Operations (SecOps), and Strategic Portfolio Management (SPM). This role focuses on delivering managed services, including incident resolution, service request fulfillment, platform maintenance,...
- ...offboarding, contract administration support, and Documentation strictly following the globally defined Service Provider Management (SPM) processes. Vendor Lifecycle (Onboarding & Offboarding) Execute onboarding and offboarding steps according to the global SPM...
- ...Experience • 2 to 5 ++ years of experience in ServiceNow • Proven experience with at least two of the following modules: IRM, TPRM, BCM, SPM. • Ability to design and implement workflows, forms, and dashboards in ServiceNow. • Excellent communication and stakeholder...
- ...Specialist – CSM a plus ~ Experience with ServiceNow's Customer Service Management (CSM) solution, Strategic Portfolio Management (SPM) a plus ~5+ years of ServiceNow development experience in an enterprise environment including scripting, data management, service automation...
- ...ServiceNow implementations. Domain Knowledge: Deep understanding of ITIL processes and the ServiceNow product suite (ITSM, ITOM, SPM/ITBM). Technical Acumen: Ability to challenge Solution Architects on technical designs while remaining focused on business outcomes...
- ...escalated and taken into account in the competent entities. Pilot the Supply Qualification Module (SQM) and the Supplier performance (SPM) at the level of the plant, with a coordination role (hierarchical or functional) of quality assurance engineers. Support the...
- ...capabilities improving efficiency and user experience. Solution Configuration : Configure ServiceNow modules (ITxM CSM HRSD IRM SecOps SPM) to meet business needs including workflows forms reports and self-service portals with minimal customization. Operational...
- ...setup and client registration requests within agreed SLAs (typically within 48 hours of receipt Supplier Performance Management (SPM) . Create and maintain quarterly supplier performance scorecards. . Collect vendor feedback and measure satisfaction. ....
- ...enhancements, and platform maintenance. ~ Extensive experience with ServiceNow modules: ITxM (ITSM, ITOM, ITBM), CSM, HRSD, IRM, SecOps, and SPM in large enterprise environments. ~ Demonstrated success in managing complex integrations (e.g., SAP, Active Directory) and...
- ...Responsibilities: Managed Services Operations : Provide ongoing support for ServiceNow modules (ITxM CSM HRSD IRM SecOps SPM) including incident resolution problem management service request fulfillment and change management. Platform Enhancements : Design...
- ...Management Agile 2.0 including the maintenance of an existing API to help move specific JIRA agile delivery groups and their work items into SPM. The developer will also assist with the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated...
- ...ServiceNow products that includes Integrated Risk Management (a must), Customer Service Management, Strategic Portfolio Management (SPM), Public Sector Digital Services (PSDS) ~ Experience working in hybrid global delivery setup with geographically distributed teams...
- ...Key Responsibility: 1. Service Delivery Management ~ Manage the end-to-end delivery of ServiceNow services (ITSM ITOM ITBM/SPM HRSD CSM etc.). ~ Ensure that service levels and performance metrics (SLAs OLAs KPIs) are consistently met or exceeded. ~ Oversee...
- ...ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM Years of experience: At least 3 years of experience on ServiceNow development/architecture Additional skill/s: (nice to have)...
Accenture
Pasigmore than 2 months ago - ...software releases are planned, approved, and deployed within an organisation. ~ Familiarity with using tools such as Jira or ServiceNow SPM for work tracking Experience ~5+ years of years of experience in the related industry (software testing/technical or...
- ...ServiceNow > Proven expertise in implementing and supporting ServiceNow modules: ITxM (ITSM, ITOM, ITBM), CSM, HRSD, IRM, SecOps, and/or SPM. > Minimum of 3 full cycle implementations of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM > Knowledge in Web Technologies (...
TASQ Staffing Solutions
Makati5 days ago
