18000 Php
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm...
28000 Php
...customer interactions.
Stay informed about products, services, and company policies.
MINIMUM REQUIREMENTS:
AT LEAST HIGH SCOOL GRADUATE WITH 2 YEARS OF TECHNICAL SUPPORT EXPERIENCE
EXCELLENT COMMUNICATION SKILLS
WILLING TO START ASAP
APPLY NOW AND BE HIRED ASAP!
35000 Php
Responsibilities:
Answer technical support requests via email, chat, and phone;
Help guide customers through the setup process;
Collaborate with our engineering team to solve more complex issues;
Identify, document and follow up with engineers on product bugs...
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
DUTIES & RESPONSIBILITIES
Troubleshooting and diagnostic testing
Conduct preventive maintenance of all equipment that is already out of warranty and dusting off of all equipment covered by warranty
Replacement and repair of defective components of PDAEs which ...
...• Must be flexible and must always be willing to learn.
• Must be ready to travel to different areas/locations to provide technical support and/or conduct inventory.
• Prepares and deploys computers for users based on instructions from the Technical lead or Head of...
...The IT Technical Support is primarily responsible for on-site installation, termination and troubleshooting, online network monitoring and management of indoor Internet fiber optic cable and UTP network. He must also perform installation and maintenance of modems, routers...
...include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.
3. Keep...
23500 Php
We at Metacom are continuously looking for candidates for our team.
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Jobs Responsibilities:
• Communicates with customer on the phone or by way of written correspondence...
20000 Php
Qualifications:
With 6 Months experience as Application Support
Main tasks
Monitor submission of files and recover files if needed. Troubleshoot technical and application issues
Support the roll-out of new applications
Conduct systems testing of application solutions...
...accuracy. They work dispute cases on behalf of Dispute Analysis & Support (DAS) and global clients.
Essential Functions
•... ...Network Operating Regulations, and that all required evidentiary and technical conditions and requirements are met
• When disputes are...
...requirements
Answer phone calls from clients to identify and resolve technical issues affecting proprietary applications in Microsoft Windows... ...issues
Resolve technical escalations from the Product Support phone and chat team
Troubleshoot issues which may occur...
...Complaint escalation and production floor support:
Complaint escalation: When Customer Service (CS) Representatives or Clinic... ...related cases because they are unsure how to handle them, the Technical Support Specialist (along with the Cue onshore team) is one of...
50000 Php
A well stablished BPO company that is well-committed in providing business outsourcing needs to its clients
Position: Technical Writer for Cybersecurity
Location: Pasay City
Industry: BPO Company
Salary: Php 50,000 gross
Employment: Fulltime / Permanent position...
...with a combination of onshore and offshore delivery capabilities to increase productivity, scale, and efficiency. Position: Technical Support Specialist
Salary: Php 25,000 – Php 40,000
Industry: IT Company
Location: Ortigas
Schedule: Regular | Onsite
Job Requirements...
...’s largest offshoring solutions provider. Optical Assistant - Spanish, be 100% YOU with MicroSourcing!
An Optical Assistant - Spanish... ...regular training (online/in person) to ensure your optical, technical, and product knowledge is up to date
What's in it for you...
...by providing timely expert advice.
Act as the first level of support for questions issues and common tasks.
Prioritize cases and... ...precision.
Use written and verbal communication to resolve complex technical issues.
Support the overall objective of the client....
55000 Php
Urgent opening for Technical Subject Matter Expert| Earn up to Php 40,000 gross
Position: Technical Subject Matter Expert
Salary: Php... ...Experience as Subject Matter expert
· Experience in Technical Support
· Experience in email/voice support
· Familiarity in...
...grows. This role serves as a functional/technical specialist, working independently with guidance... ...Manage activities, requests for support and information, and operational issues... ...Fluency in one of the following languages is required: English, Spanish and Portuguese....
...What Will You Do?
Provide technical end-user support via telephone, email, or web chat.
Provide restorative or maintenance actions to resolve... ...vocational in IT-related courses is a plus
Fluent in Spanish, Portuguese, and English Languages
At least 6 months of...
Qualifications
Philippine citizen or holder of a 13a Visa for permanent or temporary residents.
Must be a fluent or a native speaker (for the position language applying for) and with the ability to also read and write and fluent in conversational English.
Must...
...looking for like-minded individuals to help grow our business!
Who You Are
We need a Language Specialist who is proficient in Spanish (LATAM) verbal and written communication. Language Specialists will be the go-to person for specialized cases in Operations, content...
...JOIN our growing TEAM as a Spanish Representative for HR account!
Position title: Spanish Bilingual - Benefits Administration Services Associate II (Agent role)
Account: Human Capital Solutions/ Human Resource
Job level: Tier 2 Associate/agent position
Employment...
...responsible for providing enterprise-level support to our customers and partners via call,... ...dynamic role where you will provide technical assistance, troubleshoot, and resolve customer... ...and spoken.
Optional Multi language Spanish, German, French
Experience in...
...Job Description:
Required to troubleshoot POS devices
Will support drive through machineries like speakers, microphones, headset etc.
B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)
What we need for the role:
With at least 1...
60000 Php
...and required testing reports.
• Coordinate and communicate integration and troubleshooting efforts between crew, contractor remote
support, and interval teams.
• Score all appropriate construction tasks (aka milestones) or communicate to CPM when said task is done.
•...
...requirements
Answer phone calls from clients to identify and resolve technical issues affecting proprietary applications in Microsoft Windows... ...issues
Resolve technical escalations from the Product Support phone and chat team
Troubleshoot issues which may occur...
24000 Php
Are you excited about providing top-notch customer service? We're in search of a dynamic team player to join us as a Customer Service Representative in Pasay, Manila!
Your Key Responsibilities:
Delight our customers with exceptional service through effective communication...
21000 Php
We at Metacom are continuously looking for candidates for our team.
Jobs Responsibilities:
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without...
29000 Php
Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
...