Search Results: 23,123 vacancies
Your future duties and responsibilities:
Your main responsibilities as a Multilingual Service Desk Analyst are as follows:
• Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills, and a high level of individual...
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives...
• Must be NATIVE SPEAKERS/B2/C1/C2 level and must have work experience in a BPO Set up;
• Must be proficient in English and Spanish and have used the Spanish language in previous BPO experience
• Schedule: Mid-shift and may work during holidays
• Salary: 60k - 75k ALL...
• Must be NATIVE SPEAKERS/B2/C1/C2 level and must have work experience in a BPO Set up;
must be proficient in English and Spanish and have used the Spanish language in previous BPO experience
• Schedule: Midshift and may work during holidays
• Salary: 60k - 75k ALL IN...
75000 Php
Qualifications:
• Must be native speakers (B2/C1/C2 level) and must have experience in BPO set-up
• Proficient in English and Spanish both use in previous BPO experience
• 4 years College Graduate
• Must be Willing to work on-site
• We prefer candidates residing...
...intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate, Spanish Bilingual!
In this role, agent is will provide technical support to product administrators via ticketing system respecting SLAs...
...problem solving skills
• Good process mapping ability
• Proactive, service-minded, and able to multi-task
• Good interpersonal skills
•... ...duties and responsibilities:
Experience
• Previous Service Desk experience
Others
• Willing to work in shifts
• Able to work...
...Shifting Schedules
Required qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing...
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
• Must be NATIVE SPEAKERS/B2/C1/C2 level and must have work experience in a BPO Set up;
must be proficient in English and Spanish and have used the Spanish language in previous BPO experience
• Schedule: Midshift and may work during holidays
• Salary: 60k-75k ALL IN...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
50000 Php
...prioritise, and monitor all incidents and request reported to the Service Centre
Monitoring call volumes and trends to identify... ...including Problem and Change Management
Support all Service desk Incidents and requests to meet Service Level Agreements (SLAs)...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
100000 Php
...Qualifications:
> Fluent in English and Cantonese
> At least 2 years experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-shift
> Onsite setup for the first 3 months (and will then transition...
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 22,000 employees in over 350... ...Technology team is currently seeking to fill full-time Tier 1 Service Desk Analyst positions whose primary role will be to provide prompt and...
Responsibilities:
Identify ciritical and high priority outages/downtimes
Triage, record, and maintain incidents/requests information to aid current and future resolutions
Resolve incidents/fulfill requests at first contact
Own (single point of contact), escalate...
Access to this page has been denied because we believe you are using automation tools to browse the website.
This may happen as a result of the following:
Javascript is disabled or blocked by an extension (ad blockers for example)
Your browser does not support...
Service Desk Analyst
Position Description
Want to expand your experience in one of the world's largest IT and business consulting services firms?
JOIN CGI PHILIPPINES!
• Resolve issues utilizing excellent customer service skills, problem solving skills, technical...
...driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.
By working in an ITIL-aligned...