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- handle network support and IT support IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues-pc ,servers, network. This role may support internal clients, helping to keep employees productive, or external customers of a...
- Exceptional verbal and written communication skills Active listening and problem-solving abilities Strong organizational and time management skills Ability to remain calm and professional in stressful situations Adaptability to fast-changing environments and...
- ...client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. ·...
- ...Signing Bonus POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete... ...or application-related inquiries. Diagnose hardware and software failures by evaluating and analyzing symptoms provided using...
- High School Diploma or Equivalent At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting Working knowledge of operating systems and standard troubleshooting procedures Comfortable...
- ...Bonuses & other Premium Benefits for you to enjoy. We are currently hiring for the following accounts Customer Service Technical Support Travel Account Hotel Reservation Account Healthcare Account Financial Telco Nonvoice Food Delivery Account Click Apply...
- ...OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team as Customer Service Representative- Technical Support Representative. We achieve stability in our organization by treating our employees the same way we treat our valued clients,...
- Must have at least 1 year of technical work experience Amenable to work in 3 sites, Makati... ...Provide incident and request management support to all end user devices. (Desktop,... ...support to end users relating to hardware and software, computer applications, LAN components...
- ...Unleash Your Talent with US! Hi there, our future Technical Lead Software Developer!Happy to see YOU here. Here at Integrated OS, you'll... ...our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group....
- ...Position Summary: The L2 Software Support Engineer is responsible for resolving customer requests within the Practice Protect platform... ...Manage client expectations throughout the ticket lifecycle. Technical Support: Resolve first-level technical issues according...
- ...Description We are seeking a Technical Support Representative to join our team in SEA. In this role, you will be responsible for assisting... ..., email, or chat. Diagnose and troubleshoot hardware and software issues. Document customer interactions and solutions in...
- ...Responds and addresses customers` problems in a timely manner utilizing our support system Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. Utilizes proprietary and external tools and resources...
- ...to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for... ...US, Canada, Philippines, and Ukraine. ABOUT YOU: The Technical Support Specialist is responsible for providing technical assistance...
- ...and communities. The Role Key Roles and Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases...
- ...Technical Support Specialist Sangoma, a leader in business communications solutions, is seeking a dedicated Technical Support Specialist... ...maintained and online across the company Maintaining software license documentation for the organization Proactive...
- ...We are seeking a dedicated Technical Support Representative to provide world-class support for our global customers. You will be the front... ...Conduct remote desktop sessions with clients to assist with software re- installations and other hands-on troubleshooting steps....
- ...Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 Support Provide remote support for incidents and... ...Specific Responsibilities Software Maintenance and Support. Remote support of...
- ...Ensure client satisfaction through smooth project continuance and ongoing support for technical projects from various CMS platforms, various Software as a Service (SaaS) platform that will be used to support depending on client requirements. Manage the end-to-end operations...
- ...by providing timely, expert advice Act as the first level of support for questions, issues, and common tasks Prioritize cases and... ...Use written and verbal communication to resolve complex, technical issues Support the overall objective of the Client Carry...