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- Exceptional verbal and written communication skills Active listening and problem-solving abilities Strong organizational and time management skills Ability to remain calm and professional in stressful situations Adaptability to fast-changing environments and...
- ...Unleash Your Talent with US! Hi there, our future Technical Lead Software Developer!Happy to see YOU here. Here at Integrated OS, you'll... ...our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group....
- ...Position Summary: The L2 Software Support Engineer is responsible for resolving customer requests within the Practice Protect platform... ...Manage client expectations throughout the ticket lifecycle. Technical Support: Resolve first-level technical issues according...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...a personal computer, mainframe, software packages and front end programs related... ...Resolves client and/or merchant technical support issues relating to point of service (POS...
- ...Empower Teams, Elevate Experiences: Become Our Technical Support Engineer Team Leader Work Set Up: Onsite at the Sanctum, SM North... ...continuous improvement ~ Proficiency in using customer service software and tools such as CRM ~ Proficient in using computers and...
- ...Description We are seeking a Technical Support Representative to join our team in SEA. In this role, you will be responsible for assisting... ..., email, or chat. Diagnose and troubleshoot hardware and software issues. Document customer interactions and solutions in...
- ...The purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive...
- ...Responds and addresses customers` problems in a timely manner utilizing our support system Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. Utilizes proprietary and external tools and resources...
- ...and communities. The Role Key Roles and Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly...
- ...join our team of intelligent and motivated support professionals at Tyler Technologies. In... ...We have an opening for an Associate Software Support Specialist on our ERP Pro Financials... ...analytical ability, particularly in a technical environment. Excellent written and verbal...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases...
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
- ...to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for... ...US, Canada, Philippines, and Ukraine. ABOUT YOU: The Technical Support Specialist is responsible for providing technical assistance...
- ...Description PRIMARY RESPONSIBILITIES Provide first line support to SGS affiliates and external clients Fast paced handling... ...on incident severity/priority Validation and evaluation of technical and or operational information pertaining to the incident First...
- ...Technical Support Specialist Sangoma, a leader in business communications solutions, is seeking a dedicated Technical Support Specialist... ...maintained and online across the company Maintaining software license documentation for the organization Proactive...
- ...analytics to drive efficiency and safety. Currently, we are looking for an IT Technical Support Specialist to support our global business. Responsibilities: Troubleshoot hardware, software, and network issues Install, configure, and maintain Cartrack systems and...
- ...Ensure client satisfaction through smooth project continuance and ongoing support for technical projects from various CMS platforms, various Software as a Service (SaaS) platform that will be used to support depending on client requirements. Manage the end-to-end operations...
- ...by providing timely, expert advice Act as the first level of support for questions, issues, and common tasks Prioritize cases and... ...Use written and verbal communication to resolve complex, technical issues Support the overall objective of the Client Carry...
- ...Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 Support Provide remote support for incidents and... ...Specific Responsibilities Software Maintenance and Support. Remote support of...
- ...Launched in 2016, Simplesat is a software startup with a mission to enable service teams to collect, analyze, and publish customer... ...on our website: Job Description As a Customer Technical Support, you’ll be responsible for responding to Simplesat customers...