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- Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...
- ...publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-...
- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through... ...skills. 5. Proficient in Microsoft Office and relevant software. DUTIES AND RESPONSIBILITIES 1. Participates in design of...
- ...and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-...
- ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
- ...bachelor’s degree in engineering / IT-related course / or equivalent work experience b. Have at least 3 years of Quality Management experience, preferably in Software Quality Management c. Well versed with QC Tools, RCA tools and techniques d. Knowledgeable and with...
- ...Description The Sales Quality Analyst will be responsible for ensuring that our sales team adheres to quality standards and best practices. The ideal candidate will analyze customer interactions, provide feedback, and work closely with the sales team to drive quality...
- ...Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team . This role is key in driving sales excellence, ensuring script compliance, and identifying coaching opportunities that boost conversions while...
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- Replacement
- ...Description We are seeking a detail-oriented Global Support Quality Analyst to join our team in Southeast Asia. The ideal candidate will be responsible for monitoring and evaluating customer support interactions, ensuring that quality standards are maintained and continuously...
- ...Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Quality Analyst is an individual contributor role responsible for performing, and sometimes delegating activities related to quality monitoring...
- .... We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will... ...written English skills Proficient in using quality assurance software and tools Willing to work onsite in Makati Amenable...
- ...products and services, as well as industry trends and best practices. QUALIFICATIONS: - At least 2 years of experience as a Quality Analyst in the BPO industry - At least Associate degree or Bachelors degree - Prior experience in an Order Management (Backoffice)...
30000 - 40000 Php
...Overview: We are looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The quality assurance specialist’s responsibilities include developing and implementing policies, conducting tests and inspections, identifying...- ...Glassdoor with 80% of approval rating! Overview: We are seeking a dynamic and experienced individual to join our team as a Quality Analyst in the Revenue Cycle Management (RCM) department. The successful candidate will play a crucial role in ensuring the accuracy...
- ...Coordinates and performs internal process/product audits Creates audit reports and communicates quality audit results to stakeholders Provides support to software project teams through collecting project data and analyzes, develops, recommends, and monitors...
- ...Qualifications Must hold an active PHRN license (not a USRN license holder) Relevant experience as a Quality Auditor in Clinical Services within a healthcare BPO environment; alternatively, 4 to 7 years of specialized experience in Clinical Authorization...
- ...QUALIFICATIONS: A Software QA Analyst with a minimum of four (4) years of experience in Software Quality Assurance. Bachelor's degree in Computer Software, Information Technology or any related courses. Willing to report 100% onsite in Makati / Ortigas JOB...
- ...legislation - Keeping accurate results of checks and tests carried out - Testing products bought from suppliers and keeping records of suppliers' performance - Identifying inconsistencies and faults and finding the cause - Setting up and managing quality control systems.