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- ...records of customer interactions, transactions, and order details in the system. • Stay updated on company policies, procedures, and services to provide accurate information to customers • Contribute to a positive and collaborative team environment. Our Awesome...
Sapient Global Services
Navotas16 days ago - ...What You'll Be Doing Acting as the second-level escalation point for all cloud and infrastructure-related issues from the US service desk Owning the full lifecycle of private cloud environments built on Nutanix AHV Managing and maintaining Juniper Networks infrastructure...
- ...Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships. Support different...
- ...Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance with SLAs and quality standards Monitor KPIs (response time, resolution time, uptime, customer satisfaction) Manage escalations and...
- ...recommendations to improve product availability and support replenishment planning. · Timely and accurate preparation of outright service level report. · Process marketing material requests and sales support requirements, ensuring complete documentation and providing...
- ...Responsibilities: Ensure operational readiness of the new in-house team and maintain uninterrupted service delivery. Establish internal service support processes (incident, request, change). Create and validate OLAs with internal IT teams. Design the internal...
- ...Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential...
- ...Octal Philippines Inc. is a reputable IT solutions company seeking a skilled professional with expertise in Amazon Web Services (AWS). As an AWS specialist, you will be responsible for implementing and managing cloud solutions using AWS services. This is a fantastic opportunity...
- Job Description: Conducting project scope from the Client and Internal Management. Building project plans and statements of work. Tracking the project status and report to Client and Internal Management Managing tasks, milestones, and goals. Delivering...
- ...elevate the impact of earned media, and deepen understanding of stakeholder influence across markets. Role Overview The Client Services Executive at CARMA is a vital team member responsible for supporting the delivery of media intelligence services to our clients....
- ...has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit . What does a Customer Service Partner do? The Customer Service Partner is responsible for ensuring the efficient and accurate processing of customer requests,...
- ...Company Confidential Industry: Animal Health Overall purpose and responsibilities of the role: As a Poultry Technical Services Manager, you will lead and oversee nationwide technical services activities while providing expert veterinary support to customers...
- ...We are looking for Customer Service Representatives to join fast-growing accounts within Luzon. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...Description Part-time role; specialized schedule to accommodate for support needed during campaigns Respond to E-commerce Customer Service chats Provide real-time response to customer’s inquiries and concerns and ensure the brand provides the highest level of...
- ...Africa and Asia. Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that our employees and...
- ...About Us Glorietta G1, Makati City Job Summary Foundever is looking for passionate customer service associates who can live and breathe our core values. We’ll also need you to know your way around a computer and be comfortable supporting customers through phone...
- ...and compliance. Led by an experienced team, our client operates with a strong emphasis on accuracy, professionalism, and customer service. Despite being a lean organization, they foster a collaborative and hands on culture, providing clear guidance, training, and...
- ...government agencies, schools, retail stores, hotels and many more. Position Overview: We are looking for a skilled and dedicated Service Engineer to join our team in the Philippines. In this role, you will be responsible for the installation, maintenance,...
- ...The Shared Services Manager is responsible for overseeing the delivery of Finance, HR, and Administrative Support services for assigned client accounts. This role ensures efficient day-to-day operations, maintains high service standards, strengthens client relationships...
- ...chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Permitting Services Officer! What is this role about? This role will acquire regulatory clearances, permits, and licenses for the operations of...
- ...We are hiring for a Customer Service Representative to join a growing Logistics Account in McKinley, BGC Taguig, responsible for assisting customers with shipment-related inquiries, tracking deliveries, resolving issues, and ensuring a smooth and positive customer experience...
- ...development, certifications, overseas training, vibrant office culture Vibrant City Location: Work in BGC (Day Shift!) As a Service Delivery Coordinator... You'll be responsible for providing comprehensive technical support to our MSP partners and their clients...
- ...elevate the impact of earned media, and deepen understanding of stakeholder influence across markets. Role Overview A Client Services Manager is responsible for building and maintaining strong relationships with clients while ensuring the successful delivery of...
- ...Under the direct supervision of the Line Leader, the Voice Service Associate (VSA) is responsible for obtaining and verifying information from clients, vendors, business partners, or sales leads through calls and emails in accordance with the client's quality requirements...
- ...Service Manager III Background on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking...
- ...Position Purpose To service the client’s customers by processing orders, providing excellent customer service, and promoting the e-commerce site. The role also provides administrative and service support to team members, Customer Service Seniors, and the CSC Manager...
1200 - 1800 $
...Looking for Filipino (Philippines-based) candidates Job Role: Customer Service Representative Compensation range: $1200 - $1800 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business...- ...improving employee experience. Candidate Profile: Engage with customers in a friendly manner. Job Objectives: To maintain service in order, timeliness, and cleanliness. To provide good customer service, take orders, and deliver food To provide the best...
- ...data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions that power more than US$ 75 trillion in AUM annually. About...
- ...Director, Global Employment, you own and grow Boldr's Global Employment (GE) business — our Employer of Record (EoR) and global hiring services — as a focused, repeatable, and profitable line of business. You are the strategic and operational owner of the offering, the...
