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- ...The Service Delivery Operations Head is responsible for leading and managing end-to-end service delivery operations across Service Desk, Field Support Services (FSS), and Account Service Management (ASM) teams. This role ensures operational excellence, SLA/KPI compliance...
- ...Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance... ...response time, resolution time, uptime, customer satisfaction) Manage escalations and ensure timely issue resolution Lead incident...
- ...Job Summary Responsible for managing after-sales service operations, ensuring customer satisfaction, handling warranty concerns, and leading the service team to deliver timely and quality support. Key Responsibilities Oversee daily after-sales service operations...
- ...Service Managers document interactions with customers in reports for later summary and analysis. They have several other duties and responsibilities outside of this, though, including: Providing customers with product information and availability, estimated time of...
- ...Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing... ...and equitable environment. THE ROLE The Senior Manager, Service Operations is responsible for leading Expereo’s Service Operations...
- ...Service Manager III Shape the Future of Global Service Management at ING Great service does not happen by accident. It happens when skilled professionals bring structure, transparency, and collaboration to complex global environments. At ING Hubs Philippines, we...
- ...Who We Are Xillium is not a traditional services company, and we are intentional about that. We build long-term partnerships with... ...training and mentorship. This is not a traditional account manager role. We designed it for people who may have no background in account...
- ...Locatio n : Metro South areas Corporate Title : Assistant Manager to Manager Work Arrangement: On-site Our Branches/... ...us on different branches/stores in Metro South in the role of Service Manager. As a Service Manager, you are responsible for...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Service Management Sr Manager WORK SETUP: Return to Office RESPONSIBILITIES: • Work hand in hand with the CM Operation Managers & Operation...2000 - 2500 $
...Service & Operations Manager, are you there? Hey there! We're looking for a Service & Operations Manager for a Sydney-based HVAC business providing residential and commercial air conditioning services. If you have strong administrative skills, excellent English...- ...Job Title: Client Services Manager (RPO) Location: BGC Arrangement/Shift: Full-Time/Onsite; 11 PM to 8 AM Key Responsibilities: Leadership & Strategy: Lead managers and teams; set direction and KPIs; drive performance; build leadership bench and succession...
- ● Ensures proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives. ● Solves... ...raised by his subordinates. ● Manages and supervises the entire Service teams. ● Formulates strategic plans in order to meet sales...
- ...Description Lead the customer service team to ensure high-quality service delivery. Develop and implement customer service strategies to enhance customer satisfaction. Oversee account management and maintain strong relationships with key clients. Handle complex...
775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Manager WORK SETUP: RTO OVERALL PURPOSE: The Workforce Services Manager is responsible for driving corporate initiatives, delivery of...- ...We’re Hiring: Service Manager (Marines) Monark Equipment Corporation Are you ready to lead with impact? We are seeking a results‑driven Service Manager (Marines) to take charge of our Marine Service Team and drive excellence in technical support, service delivery,...
- ...Handling of Spa Operations Handling of Customers at the Spa Selling of Services to Customers Supervise Staff Monitor Reports Ensure a smooth day-to-day operations. With at least 2 years work experience (even if in other fields) Willing to learn...
- ...The Service Manager oversees daily service department operations to ensure excellent customer service, efficient workflow, high-quality repairs, and achievement of profitability goals. The role involves managing service advisors, technicians, and support staff while...
- ...for tracking customer concerns, ensuring efficient job order management, and driving technical excellence through training and spare parts... ...: Responsible for leading and managing the team of Service Technicians and ensuring efficient service delivery and customer...
- MAJOR RESPONSIBILITIES: 1. After Sales Services Review all processes of the After Sales Department and recommends/implements process improvements to ensure quality and timely delivery of after sales services. Creates a synchronized or aligned processes of ASD...
- ...knowledge. Excellent leadership, communication, sales, and customer service skills. Computer literacy and good organizational skills.... ...to work under pressure and handle stress. Hire, train, and manage the performance of service team members. Delegate and direct...
775000 $ per day
...Company Overview: Accenture, a fortune 500 company, is a global management consulting and professional services firm that solves its clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We serve clients...- ...About the Role We are seeking a hands-on Customer Service Lead / Manager to lead customer experience, team performance, and conversion outcomes. This role is responsible for building strong customer relationships, supporting representatives with customer interactions...Remote job
- • Oversee the day-to-day operations of the Program’s Customer Service team. • Ensure staffing requirements are met through effective recruitment, workforce planning, and retention strategies. • Manage capacity planning and scheduling to ensure optimal resource allocation...
- ...Preferably experienced in automotive service work, repairs, and diagnosing vehicle repair needs Strong communication, leadership, and organizational skills, with the ability to handle multiple clients demands effectively Well-versed in the strategic after-sales process...
- ...Description Oversee daily operations of the customer service department Train and mentor customer service representatives Develop and implement customer service policies and procedures Handle escalated customer inquiries and complaints Analyze customer service...
- ...A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations. TASKS: Managing the day-to-day planning, operations, and problem-solving...
- ...Description Oversee daily operations of travel services, ensuring quality customer service. Manage vendor relationships and negotiate contracts with travel partners. Develop and implement travel policies and procedures for efficiency and compliance. Train...
- ...The Assistant Manager / Team Leader – Insurance Claims is responsible for overseeing the daily operations of the claims team, ensuring... .../ Team Leader is expected to drive team performance, maintain service quality, and support operational goals. Qualification: ~ Minimum...
- ...Position Purpose The Group Service Delivery Manager is a critical role within the Systems department. Responsible for ensuring the seamless delivery of IT services globally. This role oversees service delivery, owns uptime, drives and supports organisational change...
- ...located in Sucat (Paranaque), Naga (Camarines Sur), Legazpi, Calbayog, Tacloban, Ormoc, Cebu, Dumaguete, Iloilo, Kalibo and Roxas SERVICE MANAGER ~ Overseeing the Service, Parts and Accessories operations; including coaching and training Technicians; planning and...