SKILL AND QUALIFICATIONS:
• Minimum of Graduate / Postgraduate in Accounts with relevant 8-9 years of experience (Bachelor’s Degree in Accounting) Good communication and presentation skills.
• Understands US Accounting principles and procedures (Including FASB standards...
...About the opportunity
Responsibilities
The Service Delivery Lead reports to the O2C Global Process Owner. The role will also work very closely with our, Commercial Team, Support Centre and relevant in-country teams. They required to have a strong focus on executing...
130000 Php
Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of... ...staffed in terms of numbers and skills.
• Works with development lead and coordinates the tasks of the different sections to ensure...
...PHP250,000 per month (PHP1,800,000 - PHP3,000,000 per year)
About Our Client
The client is a leading multinational Technology company setting up a shared service in the Philippines.
Job Description
Establish and oversee the global P2P process
Manage process...
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent Full Time... ...understand their needs, requirements and expectations, and lead interactions around delivery, operations, sales and events...
HR Service Delivery Manager
Location: Location: Taguig Uptown Bonifacio Tower 3
Shift Schedule: Morning Shift
Rest Day: Weekends off
RESPONSIBILITIES:
Running and managing payroll service delivery for outsourced company
In-depth understanding of Payroll processes...
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients.... ...manager’s direct office line or mobile phone within the prescribed lead time.
Notification process during critical days should be...
...Communication Technology)
We are looking for an experienced Service Desk Delivery Manager to oversee our Service desk teams and ensure that... ...effective technical assistance.
Responsibilities
Manage and lead the Service Desk team, including hiring, training, and...
...LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has... ...that beautiful?
#LI_RD1
The Customer Service Lead takes on the proper planning,... ...effective leadership to the team and ensure the delivery of outstanding customer service. This...
...~ Shifting Schedule
We are looking for an experienced Service Desk Delivery Manager to oversee our Service desk teams and ensure that our... ...effective technical assistance.
Responsibilities
Manage and lead the Service Desk team, including hiring, training, and...
...equivalent.
• Good communication skills
• At least 3-5 years of working experience as an HR supervisor or team lead in a BPO environment or Shared Services is a must.
• Applicants must be willing to work onsite in BGC on a rotational/shifting schedule
Scope:
•...
...Function
Operations and Support
Job Summary
~ Responsible for overseeing the delivery of services to clients or customers, ensuring they are delivery efficiently, meeting quality standards and implementing the project within the agreed timelines. The Service Delivery...
...Coordinates and communicates with Logistics Service Providers for customer related and delivery concerns.
Attends to ultimate consignee escalation and delivery concerns.
System process updating for delivered orders and returns.
Coordinates with principal for delivery...
...The Global KYC Delivery Tribe Manila Lead is a role across the four functional areas of the Global KYC Delivery Tribe Manila CDD, TM, Screening... ...improvement and maintenance of (a large part of the) Global KYC Service across 44 ING countries world-wide.
You will be part...
...foodpanda is the largest food and grocery delivery platform in Asia, outside of China.... ...of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+... ...Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally...
...depositories, and regulators, in over 50 countries with end-to-end, critically meaningful technology solutions.
As a Client Service Delivery Analyst, you will provide client services and support for the Nasdaq Market Platforms product and service offerings. You will...
...AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and... .....
Escalates identified issues and concerns to the Team Lead for timely resolution.
Maintains the SOP/DTP of current processes...
...Required Qualifications:
~5+ years of leadership experience in HR Shared Services
~ Bachelor’s degree in a related field or equivalent experience
~ Ability to lead in a complex matrix environment, encompassing a broad mix of cultures and client groups
~ Working...
Description
Requirements
Benefits
...The position holder will be responsible for managing the TE WW Service Desk MNL and TE WW Service Desk SLP groups in the area of performance... ...working for a global service desk team
Strong Service Delivery orientation, sound knowledge of Incident, Change, Problem and Knowledge...
...requirements..
Escalates identified issues and concerns to the Team Lead for timely resolution.
Maintains the SOP/DTP of current... ...required.
Performs multiple routine tasks in compliance with service level agreements, process, policies, and procedures.
Gathers...
73000 Php
...and ServiceNow automated ticket channels
Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre
Monitoring call volumes and trends to identify potential major incidents and problems
Updating users on the status of...
...Overall purpose:
~ To coordinate with sales, customers, & delivery personnel to provide timely feedback and increase customer satisfaction with our delivery service.
Major responsibilities:
Monitors delivery trucks to ensure on time arrival to customer
Provide...
...of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Lead and develop the service delivery and operations function, leading strategic initiatives and embed a culture of continuous improvement through the delivery...
...the bridge between client and operational delivery teams
• Excellent communication around... ...on account management and growth
• Service Reporting and sponsoring service delivery... ...across the world have earned it a place in leading sustainability indices such as the Dow...
...and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.
Portfolio Services is an integrated suite of client services that ensures consistent, accurate and timely nightly...
...Qualifications:
~4 years of service desk, customer service, and support experience with problem solving involving hardware, software, and networks.
~ Minimum 2 years of experience as SD/RDS Lead.
~ Prior Team/Shift Management experience of at 8-10 level 1 agents...
...looking to add a Billing and Collections Team Manager who will lead, develop and motivate a high-performance team of support... ..., you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected...
...Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of... ..., product or process with a large amount of independence.
Lead projects, resolves escalated operations' issues and/ or offer...
...conversations, etc. based on the output given by seniors.
Plan, monitor, and assigned activities as guided by seniors, ensure HR services delivery effectiveness. Assist supervisor in identifying areas of improvement in HR Process/Policies/Systems based on inputs from unit/...