Search Results: 42,964 vacancies
...Service Level Agreements (SLA)
• Provides over-the-phone technical support/assistance for the troubleshooting of desktop PCs and related... ....
• Ensures effective delivery of technical and service desk services and support to the IT Group in compliance to Service Level...
...questions
Determine the best solution based on the issue and details provided by customers
Direct unresolved issues to the next level of support personnel
Record problems and their resolution in logs
Follow-up and update customer status and information
Inform management of...
...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance... ...or unresolved issues to higher-level support teams or specialists for further investigation and resolution.
Customer Service...
...operating system maintenance, troubleshooting, and diagnosis
Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation and support
O365 Administration Support
Desktop antimalware...
...With this in mind, we are consolidating our Level 1 support teams across Corporate IT into a single... ...all end users. As a member of the End User Support Help Desk team, the Senior Help Desk Support Specialist will be responsible for providing exceptional end user...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...prioritization and working with resolver groups)
· Maintain Self Help capability and extend capability to cover additional requests...
J-K Network Manpower Services – Makati City, Metro Manila
JOB DETAILS:
# Can speak, read and write Mandarin Language
# Preferably bachelor’s degree holder
# Has a relevant experience in CSR/TSR or in Gaming Industry
# Willing to work in Makati City
# Can start...
...Join Our Team as a Level 2 Help Desk Specialist!
Are you ready to embark on an exciting journey with our team, a dynamic company that values... .... If you have a passion for providing top-notch technical support, solving challenges, and working in a collaborative environment...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...Change Management
Support all Service desk Incidents and requests to meet Service... ...working with resolver groups)
Maintain Self Help capability and extend capability to cover...
...9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.
L2 Help Desk Support Specialist, be 100% YOU with MicroSourcing!
A L2 Help Desk Support Specialist is expected t o:
~ Strong technical knowledge...
...Lumikhans build and use technology that enhances productivity for virtual staff, support agents, web marketers, and program managers.
Dreaming of a Career Adventure? Join Our Travel Help Desk Team!
We are on the hunt for an enthusiastic and customer-centric Help Desk...
...ISSUES RELATED TO COMPUTERS , TECHNOLOGY & VARIOUS OTHER SYSTEMTHE JOB IS VAST IN SCOPE AND IS NOT LIMITED TO THE USE OF SOLVING ISSUES RELATED TO COMPUTERS AND OTHER RELATED EQUIPMENTSDIRECT UNRESOLVED ISSUES TO THE NEXT LEVEL OF SUPPORT PERSONNELAdditional Information:
...WINNIMAX INTERNATIONAL INCORPORATED is a service and maintenance
specialist and equipment provider mainly concentrated on the Retail... ..., printers and peripherals
giving high caliber technical support service. We adopt an “Open System”
technology architecture giving...
...versa, and escalate as needed •Maintain the knowledge base and keep it organized for future use •Create reports on weekly/monthly help desk performance • Analyze relevant data and initiate process improvements in problem areas
Qualifications
Requirement •A Bachelor...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
...Help Desk Associate:
a. Handles inquiries/incident reports coming from clients in both English and Mandarin via phone, email, chat, etc. in accordance with existing processes and guidelines.
b. Translates inquiries from Mandarin to English and vice versa, and...
...JR-11831: IT Help Desk Manager | WFO
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology... ...:
• Build and manage a team of Level 1, 2, and 3 support technicians
• Continuously train technicians, improving their...
...We are looking for a Help Desk Technician with 1 to 2 years of experience who excels at resolving IT and technical issues efficiently... ...OBJECTIVES
Exceed client expectations by ensuring all support tickets are resolved satisfactorily.
Maintain positive interactions...
...Position Summary: The Tier I Help Desk Technician is responsible for performing routine troubleshooting, and incident handling procedures... ...over the phone, email and chat, be able to provide a pleasant support experience while addressing customer's issues and requests,...
30000 Php
Aspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance.
Responsibilities:
Respond to customer inquiries via phone...