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- ...orders, take payments, upsell, and inform about terms. Log all interactions accurately in CRM software, update customer records, and report trends. Follow scripts, adhere to company policies, data security, and meet targets (KPIs) for call volume, resolution, etc.....
- ...with the preparation and dispatch of stock orders to meet customer demands Ensure the storage area is well-organized, clean, and secure at all times Support the wider Retail & Consumer Products team with ad-hoc tasks as required What we're looking for At...