...their debts and collect payment.
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center scripts when handling different topics.
Identifying customers needs, clarify information, research every issue and providing solutions....
...prevent downtime.
Design and implement data integration processes, ETL (Extract, Transform, Load) workflows, and data migration scripts to facilitate seamless data flow between different systems and platforms.
Validate and cleanse data during the ETL process to maintain...
...in appropriate systems
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer...
...testing, and usability testing to identify issues and ensure product reliability and usability.
Document test plans, test cases, test scripts, and test results to provide comprehensive documentation of quality assurance activities and findings.
Prepare and communicate...
...in appropriate systems
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer...
...POSITION RESPONSIBILITIES
Key Tasks and Responsibilities
Conduct outbound calls to survey participants, following a predefined script and questionnaire to gather accurate and relevant information
Collect information about client demographics, preferences, wants,...
Mass Markets
City of San Fernando, Pampanga
1 day ago
...complete account management tasks
Accurately document and process customer orders in appropriate systems
Follow all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer...
...in appropriate systems
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer...
...Excellent written and verbal communication skills.
Attention to detail and commitment to quality.
Familiarity with programming or scripting languages such as PHP, Javascript. Familiarity with Laravel and/or VueJS is a plus.
Additional Skills:
Time management...
...options for the customer
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate...
...complete account management tasks
Accurately document and process customer claims in appropriate systems
Follow all required scripts, policies, and procedures
Utilize knowledge base and training to accurately answer customer questions
Comply with requirements...
...group of professionals, ranging from directors to writers, to bring your characters to life.
Responsibilities
Study scripts and work with the creative team to develop character portrayals.
Memorize lines and rehearse for performances as needed....
...quality performance.
Collaborate with operations managers to implement controls and improvements.
Write automated and manual test scripts and test cases.
Create testing protocols and improve production and design standards.
Ensure compliance with safety...
...This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk Service Desk or script using standard methods techniques and tools.
You will also apply personal knowledge to resolve product support issues that...
...Duties:
Cold call people using a given phone directory to sell products
Answer incoming calls from prospective customers
Use scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand...
...to improve the efficiency of infrastructure and service delivery.
Qualifications
~10+ years of experience in programming and scripting languages such as C#/.NET, PowerShell, and JavaScript.
~ Advanced experience with Azure APIM and DevOps tools like Jenkins, GitLab...
...systems goals.
SuiteScript development (SuiteScript 2.0) for new customizations as well as updates and modifications to existing scripts.
Analysis of business processes to recommend scripted optimizations/improvements.
End to end management of customizations,...
Aprio
Mabalacat City, Pampanga
2 days ago
...using our CRM to sell our products and services
Answer incoming calls and conduct client meetings via Zoom or in office .
Use scripts to provide information about product’s features, prices etc . and present their benefits
Ask pertinent questions to...
...Skills Needed :
Technical
~ (Required) Proven competence in automating routine tasks with PowerShell, bash, and/or Perl scripting.
~ (Required) Hands-on administrative experience with Windows Server Operating System, through the current version
~ (Required...
...in investigations to ticket escalations as necessary
• Interrogate the platform Database to identify root cause of issues
• Run scripts within the Database to repair data corruption errors
• Maintain a high customer satisfaction rating with our clients
•...
...join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers,...
...CSR salary
**We do NOT offer any relocation assistance.
Responsibilities:
~ Handle outbound calls
~ Read from provided scripts and follow given call flow
~ Follow coaching feedback and directives given by team leader and site management
~ Maintain...
...enough time to share your blessings this holiday season!
Responsibilities:
~ Handle outbound calls
~ Read from provided scripts and follow given call flow
~ Follow coaching feedback and directives given by team leader and site management
~ Maintain professional...
...core applications.
Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.).
Document all actions in accordance with standard property policies and procedures.
Notify the immediate superior...
KMC Savills, Inc.
Mabalacat City, Pampanga
5 days ago
...Recommend potential solutions to problems, utilizing technical knowledge and understanding of customer needs
Adhere to established scripts and protocols to enhance the customer experience and ensure consistency
Communicate clearly and effectively with end users to...
Clark Outsourcing
Angeles City
2 days ago
...transformation.
Identify new data collections that will help the business in creating new reports and metrics.
Write basic and complex scripts and queries in SQL or other programming languages.
Required skills and experience
A minimum of 3 years’ experience in a...
...software applications and tools to support business processes
● Conduct data analysis to identify trends and insights
● Able to write scripts to automatically present the data into a pre-configured layout
● Provide support and training to end users
● Contribute to the...
optiBPO
Mabalacat City, Pampanga
4 days ago
...or Front End Developer.
Proficient understanding of web markup, including HTML5 and CSS3.
Strong experience with client-side scripting and JavaScript frameworks, including jQuery, React, Angular, or Vue.js.
Familiarity with browser testing and debugging....
...sophisticated design, and a quality product are essential.
Skills Required
Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management
Familiarity with level design and planning
Experience with...
Recooty
Angeles City
5 days ago
...automation, and continuous integration. Your day-to-day role will involve:
● Design, develop, execute and maintain Automation scripts
● Work with QA Lead, Developers, and Business Analysts to meet Business objectives
● Be required to collaborate and solve problems...
optiBPO
Mabalacat City, Pampanga
5 days ago