Search Results: 6,361 vacancies
32000 Php
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments as necessary.
Acts as backup to the WF...
• 2+ years of hands-on experience in WFM in a call center inbound voice process
• 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX.
• Very proficient with Microsoft Excel
• Ability to scrub, dissect, and shape...
...Scheduler
Essential Functions and Responsibilities:
# Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.
# Run and distribute various reports...
35000 Php
...professionals across 9 delivery centers in the Philippines, we remains the country’s largest offshoring solutions provider.
Scheduling Coordinator/CSR be 100% YOU!
Purpose
The purpose of this position is to provide support in customer service administration...
33000 Php
QUALIFICATIONS:
- College Graduate or completed at least 1 year in college
- At least 2 years of hands-on experience in WFM in a call center inbound voice process
- At least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEXA
...Workforce Scheduling Analyst page is loaded Workforce Scheduling Analyst
Apply locations Quezon City time type Full time posted on Posted Yesterday job requisition id JR24041390 We are a leading financial services provider committed to making decisions easier and...
...Winning Team today.
Working Arrangement
Hybrid Job Description
Responsibilities:
Maintain 4 weeks rolling published schedules
Annual vacation process
Coordinate with training team to make cross training recommendations
Ad hoc requests (ex....
Grow your career and challenge yourself at our company. Join our team and elevate your potential.
Job Responsibilities:
• Handling Inbound and Outbound Calls:
o Responding to customer inquiries and resolving issues.
o Making outbound calls for sales, surveys,...
...Specialist, Contact Center, Scheduler page is loaded Specialist, Contact Center, Scheduler
Apply locations Manilla, Philippines (Transfast) time type Full time posted on Posted 4 Days Ago job requisition id R-218455 Our Purpose
We work to connect and power an...
...publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.
We are looking for two Scheduling Analysts to join our Products & Scheduling Team to facilitate our operational delivery of exams and make Cambridge International...
...be the most performing BPO company in the world. Position: Junior Accountant
Industry: IT BPO company
Location: Pasay City
Schedule: Flexible
Work Set up: On site
Requirements:
Bachelor’s degree in accounting or finance.
Has 3-5 years of experience in Accounting...
• Determines queue personnel needs during times of heavy call volume.
• Provides schedules for contact centers to ensure maximum performance.
• Forecasts daily contact and technician availability.
• Monitors incoming queues and ensures technicians are available for...
WORK LOCATION: Marikina City
WORK SCHEDULE: Shifting Schedule with Saturday
SALARY RANGE: ₱18,000 - ₱20,000
- Graduate of BS Food Technology and/or Chemical Engineering
- Preferably Male
- Computer Literate
- With good oral and written communication skills
- Diligent...
...responsibilities:
Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence, and schedule compliance, and provide key reporting details....
...WFM Analyst - RTM and Scheduling page is loaded WFM Analyst - RTM and Scheduling
Apply locations PHI - Manila time type Full time posted on Posted 2 Days Ago job requisition id 322690 Primary Details
Time Type: Full timeWorker Type: EmployeeThis role will ensure...
...along with making recommendations on how to increase or improve productivity. Matches staffing to workload arrival patterns, planning schedules, maintaining accurate staffing data, assisting with long-range staffing plans, collaborating on OPA decisions/reporting and...
...Schedule Development and Schedule Maintenance
1.) Prepares the Project Controls Plan for assigned project/program. Provides leadership in terms of Project Controls activities such as Planning, Schedule Development, Change Management, Forecasting, Cost, Trends, and Claims...
...Active Hiring
Leasing Coordinator (Hybrid - Night Shift Schedule)
The Leasing Coordinator is responsible for delivering on our core value of Customer Obsession by aiding residents through the leasing experience. This role is responsible for both administrative...
...Job Description
Responsible for performing both real-time analysis and scheduling functions as determined by current business need.
Primary duties may include, but are not limited to:
Performs real-time analysis duties to ensure service levels are met.
Monitors...
...at least 5 years supervisory/ management experience
Experience in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and Forecasting
Must have an experience with BPO Industry
Amenable to report in Mandaluyong City
If you...