FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

Scope and Responsibilities:

Oversee the daily operations of the bar. including inventory management, staff scheduling and customer service.
Create and maintain a welcoming and inclusive atmosphere for all customers.
Develop and implement marketing strategies to increase sales and customer engagement.
Train and supervise bar staff ensuring they are knowledgeable about products, policies and procedures.
Monitor and maintain the quality of beverages and food served at the bar.
Manage and maintain the bar's financial records. including cash handling, budgeting, and reporting.
Ensure compliance with all local, state, and federal laws and regulations regarding alcohol service and sales.
Collaborate with other departments such as kitchen staff and event planners. to ensure seamless.
Operations and customer satisfaction.
Continuously evaluate and improve the bar's offerings, including menu items. promotions and events.
Establishes and communicates customer service objectives which support achievements of Crimson's Mission and Vision.
Monitors customer service levels and counsels' employees with alternative methods of responding to customer requests.
Ensures that employees receive the training necessary to provide "Only the BEST for our Guests" service.
Determines customer delight level and needs by reviewing comment cards and talking to customer regularly.
Provides staff with the skills training to be able to provide value added service to customers
Performs other duties as required to provide - "Only the BEST for our Guests!" service and teamwork.

Qualifications:

Bachelor's degree in hospitality management, Hotel & Restaurant Management, or a related field.
Certification in Food and Beverage Management or Bartending is an advantage.
At least 3-5 years of experience in a similar role within the hospitality or F&B industry.
Proven track record of managing bar operations, beverage inventory, and team supervision.
Strong knowledge of alcoholic and non-alcoholic beverages, mixology, and beverage trends.
Willingness to work flexible hours, including weekends and holidays.
Amenable to work in Crimson Resort and Spa - Mactan

Bar & Beverage Manager