...prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
We are currently hiring for the following accounts:
Customer Service
Technical Support
Travel Account
Hotel Reservation Account
Healthcare Account
Financial
Telco
Non Voice
22000 Php
-Identifying hardware and software solutions.
-Troubleshooting technical issues.
-Diagnosing and repairing faults.
-Resolving network issues.
-Installing and configuring hardware and software.
-Speaking to customers to quickly get to the root of their problem.
-Providing...
29000 Php
Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
...
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
QUALIFICATION/ SKILLS: Technical training or experience in IT, Engineering, Industrial electronics or related fields
Customer service... ...and objectives
Delegating
Providing assistance and support
Providing a climate for motivation
Mentoring and...
18000 Php
QUALIFICATION/ SKILLS:
Technical training or experience in IT, Engineering, Industrial electronics or related fields
Customer... ...Setting goals and objectives
Delegating
Providing assistance and support
Providing a climate for motivation
Mentoring and creating a...
16000 Php
Your Key Responsibilities
Provide exceptional customer service to users of our Anti-Virus Software.
Address customer inquiries and troubleshoot technical issues.
Assist customers with product information and guidance.
Needed Qualifications
Senior high school graduate...
...Archiving and Communication System) and Information Technology Support
JOB SUMMARY: Responsible for installation, support, maintenance... ...LOCATION: Quezon City
- Technical training or experience in IT, Engineering, and/or Industrial Electronics field
- Must be knowledgeable...
23000 Php
- Understand IT system layout
- Analyze and report technology issues
- Provide networking, hardware, and software support
- Communicate IT incidents to stakeholders
- Interact with end users and stakeholders
- Escalate problems to solutions groups
...updating computer software as well as upgrading software and systems.
• Keeping track of technological advancements and trends in IT Support.
Job Requirements:
• Bachelor’s degree of Computer Science or Information Technology
• 1 to 2 years of experience as an IT...
110000 Php
...Dayshift)
Qualifications:
— At least 2+ years experience in IT Business Analysis
— Experience in JIRA- or other project... ...criteria are complete, approved and groomed on time
— Facilitate User Acceptance Testing, Operational Readiness and Pre-implementation Support
20000 Php
...troubleshooting.
- Familiarity with TeamViewer, AnyDesk, or Google Remote.
- Ability to disassemble system units and laptops.
- Hands-on... ....
- Ability to use Canva, Photoshop, or Illustrator.
- Experience in managing IT asset inventory is a plus but not required.
50000 Php
...8,000 professionals across 9 delivery centers in the Philippines, we remains the country’s largest offshoring solutions provider.
IT Admin, be 100% YOU!
An IT Admin is expected to:
Manage and maintain network infrastructure, including routing switches, telephony...
...We are seeking a Remote Customer Support Assistant to join our customer service team. As a Customer Support Assistant, you will play a key role in providing exceptional support to our customers and ensuring their satisfaction. This position requires strong communication...
...Applies technical knowledge to provide 1st tier support to diagnosis, troubleshoot and resolve... .../Requirements • Associate's degree in MIS/IT, computer science or a related field; or... ...concepts effectively, both verbally and in writing
• Remote support experience, a plus'...
50000 Php
Requirements:
Bachelor's degree in computer science, information systems, or a similar field.
Master's degree may be preferred.
A minimum of 5 years' experience as a systems engineer.
Familiarity with operating systems, such as Linux and UNIX.
Preferably,...
Bachelor's degree in computer science, information systems, or a similar field.
Master's degree may be preferred.
A minimum of 5 years' experience as a systems engineer.
Familiarity with operating systems, such as Linux and UNIX.
Preferably, with CCNA certificate...
Qualifications:
- Candidate must be pursuing Bachelor of Science in Information Technology or any related courses.
- Proficient in Microsoft programs including but not limited to Excel, Outlook and Word;
- Must be able to type at least 35 WPM.
16000 Php
...EXPERIENCE OR NO JOB EXPERIENCE CAN APPLY!
• ACADEMICALLY DONE GRADUATING STUDENT CAN APPLY!
• Can communicate and track IT activity with remote back-end teams.
• Good communication, technical, analytical, problem-solving, and leadership skills.
• Has technical knowledge...
...and mailbox.
Logged all request received on ME SDP Ticketing System and continuously monitor status.
Ensure that all reported IT-related problems and/or requests received are acted upon within the set standards.
Responsible for logging and issuing incident ticket...
20000 Php
...Qualifications:
Education and Experience
-Candidate must possess at least a Bachelor's/College Degree.
-At least one (1) year experience in IT business process analysis and documentation.
-With at least 6 months exposure in Life Insurance.
Knowledge of:
-Knowledgeable in...
16000 Php
IT STAFF ( CUMLAUDE GRADUATES ) WEST TRIANGLE QUEZON CITY
JOB DESCRIPTION
Candidates must possess at least a Bachelor's/College Degree... ...or dean's lister are highly recommended
TROUBLESHOOTING / IT SUPPORT
FRESH GRADUATE WITH HIGH HONORS( CUMLAUDE, MAGNA CUMLAUDE,...
20000 Php
...Attain Target conversion set by the team lead /or immediate supervisor
Ensure to study and continuesly learn the hotel information and its area for knowledge on guest inquiries
Coordinate if necessary to hotel point person
Achieve monthly quota
Email, Chat, or Call...
...management tool Jira and keep within our SLA's
Provide support for our Retail Point Of Sale systems and it's peripherals
Windows Desktops - All versions... ...external vendor partners to ensure services remain stable
Remote access solution support: VPN, TeamViewer, VNC,...
...and scanners, monitor and maintain computer systems and networks
Respond in a timely manner to service issues and requests, provide technical support across the company (to travel to different locations/branches as needed)
Repairing and replacing equipment as necessary
20000 Php
Key Responsibilities:
- Manage and maintain our organization's IT infrastructure, including servers, networks, and databases
- Ensure... ...implementing best practices and procedures
- Provide technical support to staff, including troubleshooting issues and resolving...
Job Description:
The successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company’s offices in Manila and for remote users across the region.
This includes troubleshooting, configuring and repairing computer...
18000 Php
...if applicable
- Log & monitor status of IT Infrastructure related Requests and Incident... ...as an IT Servicedesk or Technical Support Representative is required
- Good in verbal... ...operating systems, software applications, and remote connection systems.
- Knowledge and experience...
...Key Responsibility:
Help in daily operations. Answer phone calls & emails to provide customer assistance
and other duties related to it.
Work
Mon - Fri office work in an airconditioned environment.
Free lunch provided. Additional benefits once regularized....
...company - we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all...