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- ...Responsibilities: Team & Operations Management Manage BPO teams (FTEs), monitor daily... ...skills & product expertise Implement quality calibration processes aligned with global... ...) ~ Expertise in omnichannel customer service platforms ~ Fluent English (CEFR C1+),...
- ...locations, with proprietary products and services sold in more than 100 countries... ...industry and customer needs. •Develop quality control processes. •Review and implement... ...Report on factory quality performance to management. •Evaluate product recalls. •Improve...
- ...Top Asia is an HR Consulting and Outsourcing company which offers Staff Augmentation and Managed Services to various organizations. Candidate Profile: As Service Quality Manager, you must be sensible, keen on quality, and lead by example. As our ideal candidate...
- ...awards What is your mission To support, manage and implementation of practices to ensure quality and processes adhere to standards and internal... ...Experience Excellence. Perform quality spot checks of service tickets, phone calls, and other customer...
- ...goals by delivering best-in-class support services to our clients and colleagues. Working cross functionally with Korn Ferry managers; client; and Korn Ferry RPO team leaders and... ...drive process improvements. The Quality Manager will: ~ Analyze data and develop...
- ...What does a Quality Manager do Think of yourself as a champion for operational excellence with the responsibility of ensuring that the team consistently meets program metrics and service-level requirements for quality as set by upper management and leaders. Imagine...
- ...policies procedures and operational guidelines working closely with Service Delivery Compliance and Patient Experience to align practices across all patient touchpoints. The position also manages internal quality audits supports external certifications (e.g. ISO) and...
- ...transformative strategies. The company offers a wide range of services, including customer experience, finance and accounting, human... ...This is a full-time, on-site role for a Group Manager-Quality located in Iloilo. The Group Manager-Quality will be responsible...
- ...Position Title: Quality Assurance Manager Work Location: Danao, Cebu Work Setup: Full Onsite Schedule: Monday to Friday | Morning Shift Budget: Open Job Overview The Quality Assurance Manager leads the overall QA function to ensure that all products...
- ...Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and... ...Lifestyle Marketing, Business Affairs and Finance. As Quality Control Manager , you provide help overseeing a remote team reviewing content...
- ...and Governance, Application Error Monitoring Report , Branch Quality Health Check Analytics Report (Quality Health Check Data) and assistance... ...guidelines (MCG). Provides full and summary reports to QM Manager/AG-SQM Team. 40% Communication and reporting: Send email...
- ...About the Role We are looking for a Manager to lead audit and risk management projects... ...teams, mentor staff, and drive high-quality results while identifying opportunities... ...Advisory, Assurance, Tax, and Business Services Lead and develop high-performing teams...
- ...We are looking for a Quality Assurance (QA) professional with a strong background in quality management. This role centers on managing and enhancing quality standards through coaching, calibration, and detailed analysis, ultimately boosting overall business performance...
- ...The QAS Assistant Manager Is Responsible Team collaboration that able to communicate... ...to lead necessary information related to quality assurance concern and action implementation... ...with end-to-end Finance, Admins Services, Human Resources Services, IT Services and...
- ...Job Description Job Description We are looking for a quality manager to lead quality governance and drive continuous improvement within a key engagement. This role reports directly to the Quality Director and plays a critical part in aligning operational performance...
- The Quality Assurance Manager is responsible for leading, directing, and overseeing Quality Assurance and Food Safety operations to ensure products consistently meet established quality, safety, and regulatory standards. The role supports organizational objectives through...
- ...About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology... ...to supporting People First. So what does a Senior Quality Manager really do Think of yourself as a champion for operational excellence...
- ...The Quality Management Supervisor will lead in executing and maintaining quality control processes. Primary responsibilities include the following: Oversee day-to-day operations, conduct inspections, and ensure adherence to established quality standards. Collaborate...
- ...This position is responsible for delivering process quality metrics and adherence. Process management: Responsible for management and coordination of process... ...experience in General Insurance or Sales & service industry in quality domain Critical to hire - Team...
- ...Job Title MANAGER, QUALITY Main Objectives and Functions Achieve center performance target on Quality metric In-charge of the center's overall performance on Quality metric Designs QA strategy with SOM/OM and Account Managers (remedial plan) Defines standards...
- ...About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology... ...to supporting People First. What does a Senior Quality Manager do Think of yourself as a champion for operational excellence...
- ...Job Responsibilities 1. Conduct multi-channel service quality inspections, including calls, emails, and tickets, for the assigned customer service team to ensure communication complies with corresponding business operation standards. 2. Regularly produce quality analysis...
- ...About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology... ...People First. Job Description What does a Quality Manager do Think of yourself as a champion for operational excellence...
- ...About the Role: The Test Quality Management Lead exists to establish, govern, and continuously improve enterprise-wide testing quality standards, ensuring consistent, compliant, and audit-ready delivery across all programs. The role defines QA policies and frameworks...
- ...QHSEE Team Leader in maintaining the Chemistry Laboratory's Quality Management System (QMS) and ensuring compliance with ISO/IEC 17025, customer... ...Knowledge ~ Core: Integrity, Work Standard, Customer Service Orientation, Technical: PTK on auditing and knowledge of the...
- ...workers of RAFI are equipped and enabled to elevate and sustain the well-being of their communities. Job Profile The Quality and SME management officer is responsible for developing and maintaining quality standards for all learning initiatives (e.g., learning...
- ...Description The Quality Management Specialist & Automation Specialist is responsible for ensuring that the company's services meet quality standards and implementing automation processes to enhance efficiency. Develop and implement quality management systems....
- Key Responsibilities Lead and manage the service team to deliver timely, reliable maintenance and repair support for gensets, engines, and... ...and recommend product improvements. Ensure compliance with safety, quality, and service standards in all service operations.
- ...Position Description: TheService Consultant Quality Assurance Analystplays a pivotal role in ensuring that service desk operations consistently meet or exceed established... ...metrics collaborating with team leads managers and trainers to develop training programs analyzing...
- ...Job Expectations: Position Type: Experienced - Manager Employment Type: Full-Time Permanent (Direct Hire) Work Setup & Location... ...About the Job: We are seeking an experienced Risk and Quality Manager to lead risk management internal controls and audit...