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- The Quality Assurance Engineer is expected to deliver high quality product testing and comprehensive support Workforce Optimizer Products. This position requires strong written and verbal communication skills. JIRA case notes must be kept up to date and accurately recorded...
- ...to the campaign's approvers and provides trend data analysis to the Ops lead and the QA team Performs real time and/or historical audits and evaluation to campaigns. Uses quality monitoring data management system to compile and track performance at team and individual...
- ...PRIMARY ROLE ON QUALITY ASSURANCE Develop and implement QA standards within the organization to improve the standards and processes within the team. Identify materials needed to help improve the skills of team members on QA-related matters. Conduct...
- ..., client requirements and policies are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience as well as the overall success of the team. During a...
- ...doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal... ...Job Description: The Outbound Quality Assurance Specialist is an important part of our growing... ...and provide detailed feedback to QA Supervisor Participate in projects and...
- ...Discover your 100% YOU with MicroSourcing! Position: Quality Assurance Specialist Location: Metro Manila Work setup & shift: Onsite | Day shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy...
- ...businesses, driven by a mission to deliver engineering excellence and innovation in its diverse... ...an innovator and result driven Corporate Quality Manager who will oversee Quality policies... ..., providing guidance and strategies to QA/QC personnel across Megawide Develop and...
- ...Description Summary of This Role Manages the software quality assurance functions to enable the effective development and implementation... ...Part Will You Play Help shape and implement the company's QA processes and strategies. Ensure applications released to Production...
- ...As a Multi-Specialty Quality Reviewer, you will be responsible for conducting internal quality reviews across different medical coding specialties to assess coder performance and coding accuracy. This role will focus on identifying areas for improvement, enhancing coding...
- ...Job Summary The Quality Assurance (QA) Officer is responsible for monitoring and evaluating processes, systems, and outputs to ensure... ...Qualifications Bachelor's degree in agriculture, Agricultural Engineering, or related field. Experience in quality assurance,...
- ...We're looking for a AML Systems Data QA Lead to join our Integrated Compliance... ...responsible with overseeing Systems and Data Quality Assurance (QA) activities. This includes... ...management. ~ Bachelor's degree in Computer Engineering, Computer Science, IT, Accountancy,...
- ...Overview: BPORelations is looking for a Quality Analyst Manager to oversee the quality assurance program for a Lead Generation campaign. The ideal candidate... ...our client&aposs online presence, improve search engine visibility, and generate high-quality leads....
- ...Description Position Purpose: The CX/QA Analyst is responsible for evaluating and providing individual and client performance... ...and to support the development and maintenance of a high level of quality. Essential Functions and Responsibilities: Monitor,...
- ...digital editions. The Role We're looking for a Production QA analyst to help support our remotely distributed team. Some of the... ...of content About You We're looking for the following qualities: Visual Acuity: Great at spotting mistakes or problems that are...
- ...Title: Customer Service Manager (Training & Quality Focus) Location: Remote – Philippines... ...with a passion for training, quality assurance, and continuous improvement. The Customer... ...customer service leadership, training, or QA role Strong background in designing training...
- ...The Customer Experience Analyst/QA conducts transaction monitoring of frontline agent&aposs calls, e-mails, chat or any back... ...helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence...
- ...The Director, Global Information Risk Management will support the Assurance Program with focus on the development and maintenance of control testing automation. This role will report to the AVP, Global Information Risk Assurance Program within the 2nd line risk organization...
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- ...Job Title: QA Lead Job Description Location: PHL Quezon City - EXXA Tower Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the...
- ...of daily, weekly and monthly MIS exception reports All identified exceptions have been regularizes with appropriate TAT All quality reviews (Phone monitoring, QAF, Refresher Training and Adhoc) are all done on time Investigate and support all complaints to Ensure...
- ...Position Responsibilities: Conduct monthly Process Quality Assurance (PQA) for various shared services across the segment (Eg : Release, Service Management, Risk and Asset Inventory etc.) Collaborate with process owners and delivery teams to gather evidences,...
- ...improvements to current procedures and develops models of possible future configurations. Perform work flow analysis and recommends quality improvements. What Part Will You Play Conducts online, batch and data verification testing (checked for accuracy and...
- ...The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client's quality values... ...issues identified to ensure they are resolved Contributes to QA scorecard evaluations used in monthly, quarterly, and annual performance...
- ...action on key gaps and areas of opportunity identified. Provide regular training updates to stakeholders. Required skills + qualities: ~ Bachelor's degree ~1 year as a trainer and 1-2 years as a Training Supervisor. ~ Knowledge of Business Process...
- ...Responsibilities Monitors all electrical/engineering work to ensure compliance with state laws and regulations. Provides... ...experimental electronics units. Conducts regular inspections for quality control and assurance programs, reporting findings and giving recommendations....
- ...R1 RCM PHILIPPINES, INC. is seeking an experienced Multi-Specialty Quality Reviewer to join our team. This is a full-time position where you will be responsible for conducting internal quality reviews across different medical coding specialties to assess coder performance...
- ...Network Engineer – Job Description UnifyCX's Network Engineer must be friendly and pleasant to work with, flexible, and ready... ..., Chat Support, Social Media Support, Workforce Management, Quality Assurance, knowledgebase, LMS) is a plus. Experience supporting at-...
- ...document support tickets and configuration issues · Partner with QA, workforce management, training, operations, and business to... ...Provide quick turnaround for business requests while maintaining quality output and a manageable backlog · Perform other related duties...
- ...Management: Develop and maintain database structures, write complex SQL queries, stored procedures, and triggers. Testing and Quality Assurance: Conduct manual and automated testing to ensure application reliability and performance. Troubleshooting and Support:...
- ...Job Overview: We are seeking a skilled and motivated DevOps Engineer with 3 to 5 years of experience to join our growing engineering... ...of our software systems. You will work closely with development, QA, and operations teams to ensure smooth CI/CD processes, high...