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40000 Php
...Effective Communication Skills (oral and written) -Business Knowledge and Process Design Skills (added value) -Willing to Work in Paranaque RESPONSIBILITIES: -Work with DEV team to ensure quality of programs before it is passed to UAT and PROD. -Will do functional...HR Network Inc
Parañaquemore than 2 months ago60000 Php
...Work Requirements Gathering: Business analysts are responsible for gathering and... ...requirements clearly and concisely. Business Process Analysis: Business analysts analyze... ...business needs and constraints. Testing and Quality Assurance: Business analysts contribute...HR Network Inc
Parañaquemore than 2 months ago28000 Php
...or shipment documentation discrepancies. • Examine data to recognize trends, patterns, and opportunities for enhancing logistics processes. Perks You'll Enjoy • Competitive salary • HMO on Day 1 • One-day hiring process • Flexible shifts: Day, Night, and Graveyard...PH Telesys Solutions BPO
Parañaquea month ago28000 Php
Shifting Schedule Onsite Fresher No work experience required High School Graduate (Old curriculum) or K12 Grad / ALS Graduate 28 Paid Leaves, HMO Plus 3 Dependents, Paid Trainings 13th Month Pay, Government Mandated BenefitsTelesys
Parañaquea month ago- ...acceptance criteria Prepare all test scenarios given by the process owners and system users. Formulate a test plan to include... ...2-3 years of work experience related and focused on Software Quality Assurance, Software User Acceptance, Testing, System Documentation...
- ...manufacturing setup is required for this position * Preferably Supervisor / 5 years and up experienced employees specializing in Quality Control/ Assurance or equivalent Key Roles: * Establishes and implements Quality Assurance Systems that ensure compliance of...
Dempsey Resource Management, Inc.
Parañaque28 days ago - ...A Business and Systems Analyst main role is to bridge the gap between business needs and technology solutions. His/her role shall involve understanding and analyzing business processes, identifying areas for improvement, and recommending technological solutions to enhance...
- - Establishes and implements Quality Assurance Systems that ensure compliance of products to customer specifications and other requirements. - Responsible for attaining the Quality Assurance department's goals and objectives. - Responsible for supervising the overall...
Dempsey Resource Management Inc
Parañaque22 days ago 28000 Php
...• Up to 20k signing bonus • HMO with 3 free Beneficiaries on Day One • 20% ND Maternity/Paternity Leave • Opportunity for rapid career growth for Top Performers • Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs APPLY NOW!Caldwell Communications
Parañaque27 days ago4000 Php
JOB DESCRIPTION: * Responsible to extract, clean, & interpret data, using statistical techniques, writing and delivering reports, maintaining databases, and providing assistance to management. * Problem-solving and analytical understanding for statistics and data * Technical...Fourtify Inc
Parañaque15 days ago35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or... ...methodologies, including calibration sessions and quality monitoring processes. - Ability to effectively analyze chat transcripts for...Surf Marketing Agency
Makatimore than 2 months ago35000 Php
...service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage rate ≥ 2.1% (QC volume / Service volume)...Welsend Global Services Inc.
Taguiga month ago- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago - ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago 250000 Php
...the industry. They are known for distributor, manufacturing and quality assurance for creating and designing products that are used as... ...creation and management of customer management ledgers Recruitment process: (1 day hiring) Face-to-face Initial Interview Math exam...J-K Network Services
Parañaquemore than 2 months ago- ...today and experience Life at Visa. Job Description Quality Analyst is an individual contributor role responsible for performing,... ...collaboration and communication within the department for process improvement and quality evaluation reviews, engaging with managers...
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- ...ISTA Solutions is a leading Business Process Outsourcing (BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a...
140000 Php
...Gathering: Collaborate with stakeholders to understand business processes, gather functional requirements, and translate them into... ...documentation for end-users and system administrators. Testing & Quality Assurance: Perform unit testing, system integration testing,...Manpower Core Group Inc.
Parañaquea month ago30000 - 40000 Php
...Overview: We are looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The quality... ..., conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. As a Quality Assurance...BPO Relations
Quezon City2 days ago- ...products and services, as well as industry trends and best practices. QUALIFICATIONS: - At least 2 years of experience as a Quality Analyst in the BPO industry - At least Associate degree or Bachelors degree - Prior experience in an Order Management (Backoffice)...
30000 Php
...knack for analyzing operations performance quality? This job offer may be the fit role for... ...experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and... ...with Operational Excellence, Continuous/Process Improvement, and Total Quality Management...Offshore Business Processing
Pasiga month ago- ...seeking a dynamic and experienced individual to join our team as a Quality Analyst in the Revenue Cycle Management (RCM) department. The... ...ensuring the accuracy and efficiency of our medical billing processes. Requirements: - Proficient in English communication, both...
- ...Create clear, audience-specific communications for programmes, process changes, and service updates. Lead training and knowledge-sharing... ...Lead cross-functional programmes to enhance service quality, customer experience, and performance. Design and implement...
- ...license (not a USRN license holder) Relevant experience as a Quality Auditor in Clinical Services within a healthcare BPO... ...Description # Audit Completing QA audits for their processes by following the QIP Providing feedback to team members on all...
- ...Major Duties: Responsible for the collection, verification and processing income related entitlements in an accurate timely manner... ...participate in team discussions and make suggestions that lead to quality, resource and target orientated improvements Maintain...
- ...The Data Quality Analyst 1 is a developing professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is...
- ...Description and Responsibilities The primary purpose of this role is to execute testing processes (creation, execution, defect identification and tracking) to ensure quality. Your role partners with business stakeholders to provide test expertise to ensure a high standard...
- Quality Analyst – Sales & Retention Position Description The Quality Analyst for the Sales Customer Retention Team is responsible for... ..., identifying opportunities for coaching, upskilling, or process enhancements. • Support the development of quality assurance...
- ...measurement and control technologies. Job Summary The Business Process Analyst serves as the primary liason between Global Commodity... ...accordance with project schedule. Consistently delivers high-quality services to internal customers. Understands the components...
