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- ...WHAT IS YOUR ROLE Afresh is looking for a Support Engineer to join their Deep Tech Squad, providing top-tier support and guidance to customers. You'll be handling complex customer inquiries related to Afresh solutions, troubleshooting and investigating issues using...
- ...Quality assurance (QA) specialists develop and execute software testing plans and procedures. A QA specialist is responsible for... ...Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Others) or equivalent. At least 1 year(s) of working...
- ...proactive guidance that drives loyalty, retention, and account expansion. ● Partner with cross-functional teams (e.g., Product, QA, Engineering) to embed customer feedback into service and platform design WHAT WE’LL LIKE ABOUT YOU You are... ● A...
- ...ensure overall client satisfaction. You will work with software or engineering teams. WHY DO WE WANT YOU We are on the lookout for... ...Employee Discussion Log and Quarterly Performance Appraisals QA Audits to ensure performance is met Helps in culture...
- ...Collaboration Act as the voice of the customer—identify feedback trends and advocate for product or process improvements. QA new features and contribute to support and enablement documentation. Collaborate cross-functionally with Sales, Support, Product...
- ...You will elevate our Strategic Business Units (SBUs) to be outcome-oriented, ensure the consistency and effectiveness of our SOPs, QA, and training, to drive operational excellence and scalability across the Customer Support SBU, and Technical and Data Services...
- ...experience in operations or analytics who is ready to take ownership of workflows, optimize processes, and collaborate closely with engineering teams to reduce friction and improve efficiency. You will act as the connective tissue across our platform environment,...
- ...step toward establishing a lightweight Network Operations Center (NOC Lite) — focused on improving visibility, coordination, and engineering support without requiring 24/7 coverage. Key Responsibilities: Support Incident & Alert Tracking: Help manage the lifecycle...
- ...service and satisfaction Work with the external team to stay updated on product and service knowledge Collaborate with Engineering and Product teams to escalate issues and provide feedback for product improvement Identify opportunities for tooling, documentation...
- ...- Coordinate compliance with documentation and approval protocols - Graduate of IT or related course - At least 6 months Field Engineering experience - Willing to travel if needed. With motorcycle is a plus Key Skills: - Proficiency in troubleshooting Windows...
- ...compliance efforts - Coordinate compliance with documentation and approval protocols - Graduate of Information Technology, Computer Engineering, or any related technical course - At least 6 months of relevant work experience in IT support or a similar role Key Skills...
- Job Requirements: 1. Bachelor's Degree Holder in Civil Engineering, Business, Marketing, and any four-year course. 2. Preferably 2 years of sales experience in the manufacturing industry or the construction industry. 3. Exceptional sales, verbal and written communication...
- ...support processes, lead strategic initiatives, bring in efficiency and collaboration of best practices. Provide guidance to support engineers and also maintain technical documentation and prepare knowledge base to ensure SOPs for all kind of concepts exist. Troubleshoot...