...linethrough sustainable and repeatable actionsfollowing Sutherland's Model
Lead projects and deliverQNI / CM Benefits for the programs assignedthrough DMAIC, Lean, Variation Based Management and/or other Quality tools or framework
Drive Platinum Standard in...
...The Area Manager has a two-fold role: - On-ground project management for launching expansion hubs, and
- Day-to-day supervision of hub operations within his region or assigned areas
Consequently, an RSM's key performance goals are the following:
- Ensure that...
...Company Description
Sutherland is seeking an attentive and analytical person to join us as an Associate Manager - Customer Experience. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate...
Candidate must possess at least a bachelor's Degree in any field (With QSR experience but fresh graduates are welcome to apply)
Willing to work on a shifting schedule
Knowledge of all store operations is an advantage
With excellent interpersonal skills, good at...
...product expansion within the assigned area.
Provides assistance to the division and actively participates in company promotions and projects.
Conducts searches and evaluations to identify potential merchants in the area and creates a portfolio of prospects.
Regularly...
...Company Description
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer...
...contact for regulatory matters.
•Performing necessary functions for all digitally enabled services.
•Supporting immediate head in managing ROS compliance (inventory & till) to work on shrinkage below tolerance level.
•Supporting immediate head in monitoring and...
...calls converting them to leads and later to towing jobs.
DUTIES AND RESPONSIBILITIES:
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of client and find solution to it....