...as assigned
Answer phones using appropriate Verbiage
Room Service Order
Addresses customer concerns on a timely basis.
Practice professional and clear communication skills.
Monitor supervisor performance, using correct language and ensuring fairness and...
...budgeted expenses. Establish an effective procedural system throughout the Hotel Operations, leading to effective spending management practices and make decisions that help the Management meeting and exceeding Company financial objectives.
3. Review financial statements,...
...activities and services
2.2 Exceeds customer satisfaction and maximizes return customers.
Meets customers whenever possible.
Practices maximum flexibility and creativity when dealing with special customers.
3. COMMUNICATION
3.1 Attends Sports &
Leisure...
...protocols and ensure that all staff members adhere to health and safety regulations.
Stay informed about industry regulations and best practices to ensure compliance.
Report any safety concerns or incidents to the Assistant Laundry Manager.
Customer Service:...
...managerial role or similar.
– Should have experience working in Macao.
– Understanding of hotel and casino operations, management best practices, and relevant laws and guidelines.
– Outstanding leadership skills, organizational skills, communication skills, and problem-...
...Ensures that all materials Equipements and machinery are properly used and regularly cleanest.
in order to prolong usage.
Practices of food beverage paper supplies electricity and water (practice recycling/ re using whenever possible).
Checks staff punctuality...