...management teams with acceptable agent adherence to schedules
Analyzes trends such as call volume, AHT, and attendance to understand and plan for potential over staffing/under staffing conditions; adjust plans prior to and/or same day based on the ability of the call center...
...The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business... ...such as call volume, AHT, and attendance to understand and plan for potential over staffing/under staffing conditions; adjust plans...
...The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology.
Monitoring of Calls – 15-30 calls per day
Daily/weekly/monthly reports and other communication materials to highlight...
This position Plans, implement, monitor, and evaluates area-specific strategies to achieve Area target including management and corporate social responsibility.
CreditAccess Philippines Financing Company Inc.
Tagbilaran City, Bohol
6 days ago
35000 Php
As a Sun Life Financial Advisor, you can help people plan for their future as you enrich your present. You are expected to do the following activities:
• Provide financial advice to clients in their short or long term financial goals.
• Respond to prospective customer...
Sun Life Philippines
Tagbilaran City, Bohol
7 days ago
19000 Php
...Competitive Benefits: We offer a competitive salary package, along with a range of benefits including health insurance, retirement plans, and employee perks.
QUALIFICATIONS:
- Must be at least 18 years old
- K12 graduate or has completed at least 2 years in college...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
...manage them and act as a bridge between your Teammates and the other departments.
As a Team Leader, you will:
Manage day-to-day planning and operations of your team;
Make sure that each of your Teammates delivers on his/her Service Level Agreements (SLAs) and...
Humanly (humanly.io)
Tagbilaran City, Bohol
2 days ago
...Bonus
Paid Bereavement/Family Leave
Paid Holidays
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when...
Security Bank
Tagbilaran City, Bohol
3 days ago
...Plans, supervises, and directs the day-to-day operations and activities of vessel, yard, gates, resources and engineering.
Ensures that optimal service is rendered to the clients using the available resources of the company.
Designs and implements process improvements...
Globalport Terminals Inc.
Tagbilaran City, Bohol
1 day ago
...Demonstrated ability to think and act strategically, with the ability to anticipate trends and assess consequences accurately.
Ability to plan, organize and schedule work flow to meet rigid project deadlines.
Must have proficiency with various software applications...
...Function
Sales
Job Summary
Plan and implement the sales strategies, ensure the attainment of goals, and secure long-term sustainability of the Business Center
Monitor market conditions and developments in the trading area and identify current and prospective...
...territory.
Collaborate closely with Territory Development Leader and ASM office to manage trade relationships and implement strategic plans.
Work with Territory Development Leader, Field Marketing Executive, and Territory Executive Representative to expand consumer...
...mentions to engage with followers and address inquiries or concerns.
Collaborate with the marketing team to develop content calendars, plan campaigns, and coordinate social media activities with overall marketing objectives.
Monitor and analyze social media performance...
...details which includes availability, preferences and skills.
What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool...
TaskUs
Tagbilaran City, Bohol
1 day ago
...How will you contribute?
Assists the Business Relationship Manager in achieving sales goals.
Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans, sales call results, client data, and other key information are properly recorded...
...SUPERVISOR, you are:
o Responsible for the development and implementation of marketing programs;
o Develop the marketing plans and programs in alignment with the company’s overall goal;
o Does extensive and intensive research relevant to promotions and...
...package. Thispackage includes medical, dental, vision, life, short- and long-term disability insurances, a 401(k)-retirement savings plan, and generous leave time.
CALNET, Inc. is an Equal Opportunity Employer; all qualified applicants are encouraged to apply.
EEO...
CALNET Inc.
Alburquerque, Bohol
2 days ago
...needs of the hotel. The Director of Talent and Culture supervises and provides consultation to the management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations.
He/she is also expected to take a leadership role...