...is one of the biggest and most stable BPO Company globally.
Job Requirements:
• 15 years of overall experience in Business Excellence under BPO or Shared Services industry
• At least 10 years of experience in leadership position
• Six Sigma Master Black Belt...
Delivery Excellence Associate Manager
Location: Mandaluyong City
RESPONSIBILITIES:
- Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences...
25000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative. They will join our team in Makati - Glorietta 1.
Your Key Responsibilities
Give great help to our valued customers. Make sure we meet their needs...
18000 Php
Duties/Responsibilities:
Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account...
Responsibilities:
1. Competency-Based Training Plan Development:
Conduct training needs analysis (TNA) or focus group discussions (FGD) to identify training requirements.
Assess current employee competencies and skill levels.
Collate and analyze TNA results ...
...Details
Description
Job Role & Responsibility/Designation
Quality and Process Excellence Consultant
Delivery Process/ Function Name
Quality
Educational Qualification
B.Sc. / BE / B Tech/ MBA/ B.Stat
Skills...
Job Purpose
~ Bridge management goals and actual operational performance, and provide analyses of the performance gaps.
Key Accountabilities
Develop, provide and improve ways of measuring process performance for easier dissemination of information.
Provide...
~ Leads the development of change management plans, impact analysis, change measures, and supporting change interventions
What we’re looking for
~10-15 years of experience working inbusiness and technology transformation, with several years of experience in a senior...
...Job Description
Service Excellence Leaders in this role get to:
SupportService Delivery in achieving client and employee satisfaction while earning maximum potential in both the top and bottom-linethrough sustainable and repeatable actionsfollowing Sutherland's...
18000 Php
...two years of college (for old curriculum) or K12 graduate (for new curriculum).
At least three months of call center experience.
Excellent communication skills in English.
Perks You'll Enjoy
Competitive salary range of ₱17,000 - ₱18,000.
Paid training to enhance...
...Preferably a graduate of BS Industrial Engineering or any related course.
- Basic knowledge on Industrial Engineering/ Process Excellence/ Problem Solving tools; with experience is a plus.
- Strong analytical and problem-solving skills
- Good oral and written communication...
...Knowledgeable to Industrial Engineering concepts and software
Preferably knowledgeable to Lean/Six Sigma principles and Operational Excellence tools and techniques
Strong problem-solving & Analytical skills .
Proficient in MS Applications
Ability to communicate...
...policy. Entity:
Finance Job Family Group:
Business Support Group
Job Description:
Job Purpose:
The Operational Excellence Manager role exists to lead various process enhancement projects for customer function. Provide support to service delivery managers...
...About the role
The
Testing Center of Excellence Head (TCoE) will be responsible in uplifting the
testing capabilities for all enterprise solution deliveries in the Bank
including the creation of roadmap for the implementation of the improvements.
This role will...
...CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics...
...Summary:
The Sales Excellence Officer is responsible for system maintenance and data management for MT/MAG/MT-IDD. They consolidate and map sell-out and sell-in data, ensure system maintenance for audit and store scorecards, and generate ad hoc data reports based...
...The Process Excellence Manager acts as a catalyst of change and drives initiatives in partnership with process owners and cross-functional teams to ensure flawless execution, aimed at creating a valuable impact on business results through the quality of results, recommendations...
40000 Php
LOCATION: CEBU PHILIPPINES
JOB TITLE: QUALITY AND PROCESS EXCELLENCE LEAD
Job Role & Responsibility/Designation: Quality and Process Excellence Lead
Delivery Process/ Function Name: Quality
Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute...
75000 Php
Process Excellence Manager
Salary Range: PHP45,000 - PHP75,000/month
Work Setup: Hybrid Set-up - minimum of 2 days onsite(EDSA Greenfield, Mandaluyong) weekly
Job Description:
The Process Excellence Manager will perform the following tasks:
Project Management...
...! Helping Independent Restaurants Thrive
What we’re looking for:
In our next phase of growth we are looking for a Business Excellence Manager to join our team! In this role you will lead a team responsible for ensuring the business understands the drivers of performance...
Overview
· Assist in the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
· Guide the current state and future state, implementation plan, along with impact and value of changes (in strong...
Job Description
Serve as a bridge between patients, families, and the interdisciplinary healthcare team.
Educate patients and families about disease processes, treatment plans, and discharge planning and Collaborate with the healthcare team to develop comprehensive...
...Talent Acquisition Expert @ Wipro | Streamlining Hiring Processes, Boosting Recruitment Results
Designation : Process Excellence Senior Manager
Eligibility Criteria : Any Graduate/Post Graduate
Responsibilities:
1. Lead consulting assignments and deliver...
...Keeping abreast of industry standards and regulations.
Job Requirement:
Around 1-2 years of relevant experience in Business Excellence, Business Transformation, or Operational Excellence (OpEx) background;
Knowledge in Project Management;
Motivational and...
The Company is seeking a Head of Operational Excellence to lead the development and implementation of strategies that ensure the efficient and effective operations of its plants. The successful candidate will be responsible for operational readiness, including overseeing...
Job Description:
Will be responsible in developing, reviewing and documenting process control plans and process standardization through process review and internal process auditing of the Department assigned to him/her
Update business process and policies through...
This position shall be responsible for the delivery of Technical Audit plans and services for the Corporate Internal Audit Team.
This includes the development of audit plans, scope, and strategies for the assessment of technical systems, processes, and controls for ...
...Knowledge / Experience:
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Demonstrated experience working in a professional environment
Excellent written and verbal communication skills
Strong working knowledge of Microsoft Office
Advanced skill with Excel
Attention...
Description of role:
Dedicated project manager responsible for driving process improvements for multiple concurrent projects using Lean Six Sigma methodology. Responsible for facilitating training of Lean Six Sigma methodology and mentoring the training candidates to...
...Job Description:
Job Overview:
As an Analyst/ Associate within the SPX Express Operational Excellence Team, you will play a pivotal role in leveraging data insights, executing projects, and fostering cross-team collaboration. Your focus on project management and...