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- ...refunds for orders as needed. ● Sends out notifications for order delays. ● Coordinates with shipping carriers to investigate lost packages and defective product claims. ● Builds customer trust and earns positive feedback. ● Updates internal tools, such as...
- ...other departments to resolve order concerns. ● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes. ● Files and reconciles FBA lost/damage reimbursement claims. ● Processes returns and refunds. ● Monitors and tracks...