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- ...Job Summary The Technical Support Specialist is responsible for providing reliable, Christ-centered technical support to staff, ministries, and volunteers. This role ensures that all church systems, hardware, and related technologies operate efficiently to support the...
- ...least 2 years in College with no back subjects Candidates must have at least 6 months of BPO experience Preferably with experience handling Financial or Banking Account as Tech support Candidates must have high proficiency in written and verbal English skills...
- ...Overview The Customer Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in...
- ...Description Provide technical support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues related to products and services. Assist customers in navigating software and hardware problems. Document customer interactions and technical...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- ...leading a team and handling more complex issues. Qualifications typically include: Experience: Proven track record in a technical support or customer service leadership role, with a strong background in diagnosing and resolving complex technical issues. Technical...
- Responsibilities: Provides technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service, inbound/outbound calls Empathize with end-user needs and provide technology guidance Provides...
- ...optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Learning and Development Manager - Tech Support, you will be responsible to lead our training initiatives for the Global Service Desk within IT Support Services. The Training...
- ...Responsibilities Team Management: provides team development, support operations and builds capacity to achieve goals while understanding... ...be at least 150 team members ~ Experience in managing all Tech support channels (Voice, Web, Chat & Level 2 support teams) Service...
- ...define a client issue and can interpret and design a resolution based on deep product knowledge. Summary: As an Application Tech Support Practitioner, you will engage with clients to ensure the smooth operation of our systems and applications. Your day will involve...
- ...resolve inquiries, and to obtain product and service updates. Raising customer awareness of products and services. Providing sales support and conducting customer escalation investigations. Participating in customer service and process improvement initiatives....
- ...frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, driving growth and success. [Core Values]...
- ...ideal candidate will play a critical role in ensuring customer satisfaction and technical issue resolution by providing advanced-level support for our product and services. Acting as a subject matter expert, this role is responsible for diagnosing complex technical problems...
- ...accurately define a client issue and can interpret and design a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical support to Epic and Microsoft systems and other tools. This position plays a key...
- ...preparation of new and existing data and sources with high level data management, analysis and visualization knowledge helping and supporting operations and clients in understanding the deliverable and final output. . Develop and maintain reporting and analytics...
- ...continually invest in your learning and growth. You'll work with Accenture's certified practitioners, and Accenture will support you in growing your own tech stack and certifications. Summary: you will engage with clients to ensure the smooth operation of systems and...
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and... ...and intermediate level troubleshooting. Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical...
- ...leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Helpdesk Support Specialist (Tech Support) to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the...
- ...Responsibilities Leadership & Team Management Lead and mentor a team of Service Desk analysts and Supervisors handling Level 1 and Level 2 support Set clear performance goals through balance scorecard, conduct regular performance evaluations though check-ins and year-end...
- ...client specific ramp activities as it relates to the desktop. Supports corporate I.T. as 'the hands' at the site to address issues... ...infrastructure. Analyze, evaluate, and prioritize workload of pc techs in your region. Accountable for all pc support delivery...
- ...Job Overview Provides first level support on workstations or for applications. Essential Functions • Processes and provides first level support for technical assistance and resources from internal and/or external customers. • Communicates with end users to...
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and... ...and intermediate level troubleshooting. Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical...
- ...Job Description of Foreign National: • Service Support Solution includes diagnosis, resolution and reporting of customer issues and questions relating to Online Video Streaming paid content products. • Service channels may include inbound phone, email, chat, and potentially...
- ...define a client issue and can interpret and design a resolution based on deep product knowledge. Summary: As an Application Tech Support Practitioner, you will engage with clients to ensure seamless operation of our systems and applications. Your day will involve addressing...
- ...Role Summary - The Tech Support Specialist will provide technical support to Meal Ticket global customers of all sizes through the various support channels that entail: phone support, chat support, and email. What you will do - Maintain an extensive working knowledge...
- ...Representatives to be the voice of our brand and deliver exceptional support through phone, email, and chat. As a CSR, you'll be our... ...improvement. Collaborate Across Teams – Work closely with Sales, Tech Support, and Operations for a seamless customer journey. What...
- ...functionality and procedural topics that are within assigned remit. • Escalate end user requests and incidents to higher level support staff or management in accordance with the escalation path for the assigned system or process. • Contribute and implement ideas...
- ...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...
Accenture
Mandaluyong6 days ago - ...when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place. At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We...
- ...optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Learning and Development Manager - Tech Support, you will be responsible to lead our training initiatives for the Global Service Desk within IT Support Services. The Training...
