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- ...maintain virtual files to ensure information is organized and easily accessible. Administrative Tasks: Oversee administrative tasks, including... ...Fresh Graduates and Undergraduates are welcome to apply No VA/BPO Experience is required Earn up to 1500USD With training...
- Responsibilities: 1. Monitor agent performance to ensure SLA and KPI targets are met. 2. Provide real-time Q&A support, handle escalations, and coach agents. 3. Troubleshoot complex or escalated cases. 4. Identify risks and escalate appropriately in daily operations...
- Responsibilities: 1. Evaluate and score service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage...
- Responsibilities: 1. Develop and execute monthly training plans. 2. Conduct onboarding, refresher, and process update training. 3. Provide performance feedback and assessments during training. 4. Deliver advanced training on service skills and awareness. Qualifications...
- ...• High school graduates or equivalent (college undergraduates welcome). • Prior experience is a plus, but not mandatory—we’re open to training enthusiastic learners! • Able to work on-site and attend on-site interviews. • Fresh graduates are encouraged to apply...
- Start Your Career with Us and Make an Impact! We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in voice or non-voice roles, we want you to join our team and contribute to our shared success. What ’s In It For ...
- Unlock a Bright Future with Us! Are you ready to take the next step in your career? We're looking for motivated and enthusiastic individuals who are eager to grow, thrive, and make a difference! Join our vibrant and supportive team where exciting opportunities await....
- ...even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Identity & Access Management – Manager We currently have a career opportunity for an experienced Manager to work on various Identity & Access Management...
- ...Prior customer service experience is a plus but not required—we’ll provide the training you need to succeed! Why Join Us? Head: Access to career development programs that help you grow professionally and personally. Heart: Be part of a people-first culture that...
- We are looking for enthusiastic and goal-oriented Sales Associates / Customer Service Representatives to join our growing BPO team. Key Responsibilities: • Engage with customers via phone, email, or chat to provide support and promote products/services • Resolve...
- Start your career with us and become part of a supportive and dynamic team We offer competitive compensation and a range of benefits to support your growth and well-being: • Competitive salary packages • Health Maintenance Organization coverage starting on Day 1 •...
- ...support design creativity -Evaluate quality of the items Requirements -With Bachelor's Degree in Architecture or Engineering -Open to Fresh Graduate -With experienced reading Plans / Drawings / Technical details from Internship -Strong problem-solving skills...
- Kickstart Your Career with Us and Make a Difference! We’re searching for motivated and passionate individuals eager to contribute and grow. Whether you excel in voice or non-voice roles, we’d love for you to join our team and be part of our ongoing success. What’s...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address...
- ...local, single site services) Qualifications Five to ten years of experience in site management role, preferably gained from BPO and related industries Ability to analyze and prepare reports for Management on Contractual obligations (Service Level and internal...
- Operations Manager (Customer Service /Sales/BPO) Position Description Main Job Purpose The Service Delivery Manager is accountable... ...and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities...
- Payroll Consultant (Open for Fresh Graduates) Position Description A Payroll Principal Consultant is responsible for accurate... ...solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new...
- ...Salary Range: ₱70,000-₱80,000 Start Date: ASAP Work Schedule: Night Shift Qualifications: 1 to 2 years of sales experience in a BPO environment Fluent in Mandarin (native or non-native speakers are welcome) Strong English communication skills Willing to work onsite...
- Payroll Associate (Urgent Hiring-Open for Fresh Graduates) Position Description 1) Responsible for accurate and timely processing... ...and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities...
- ...Taguig). Able to start ASAP Education and other requirements: Minimum experience of 4 years with customer service in the BPO/BPM industry Bachelor's degree in any course Minimum B2 Level Spanish Proficiency based on CEFR or Berlitz A minimum of 3...
28000 Php
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...- ...leader responsibilities not limited to time keeping check Qualifications At least 3 years experience as a Team leader in a BPO industry Must have a good understanding of a "services business" in a technical support environment Proven experience as a Team Leader...
- ...We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position...
- Qualifications: At least 2 years of experience in IP Medical Coding Must be a College Graduate of any med-allied course Nursing Graduate (Preferred) Must have an active CIC, CCS certification Job Description: Review inpatient medical records ...
- Junior Finance Analyst (Open for Newly Graduates) Position Description The Junior Finance and Admin Analyst is responsible in... ...solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new...
40000 Php
...in Accountancy or any related business course. At least 2-3 years of work experience in a relevant or related role/capacity in the BPO industry. Work experience must be relevant to the fields of Accounting and Finance plus customer service. WORK CONDITION: * Onsite...- The Third Party Management Business Activity Owner team (TPM BAO) provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating...
- Service Desk Analyst (Open for Fresh Grad/ Career Shifter) Position Description Want to expand your experience in one of the... ...solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new...
- 🚨 Important: This role is only open to candidates located in Manila, Philippines. Job Title: Customer Support Specialist Industry: Maintenance & Service Industry Location: Manila, Philippines (Hybrid) Employment Type: Full-time Salary: PHP 22,000 per...
- Finance and Admin Analyst (Open to Newly Graduates) [For Pooling] Position Description The Junior Finance and Admin Analyst/... ...solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new...